Aftermarket Service Technician- Central Region

Position

Technician Field Execution & Aftermarket Central Region

REMOTE

367

1

Field Services

Aftermarket Supervisor

Salary, Nonexempt

LogistiQ Integration Solutions is a dynamic and rapidly growing conveyor system integrator dedicated to providing turn-key innovative solutions to the retail, e-commerce & distribution markets. In our 750,000 sq. ft. facility located in Port Clinton, Ohio, you will find a team of innovators dedicated to building solutions that solve our customers’ evolving needs.

At LogistiQ, our core values of integrity, innovation, accountability, and collaboration are the cornerstones of our success. Integrity is at the heart of everything we do, ensuring honesty and transparency in our actions. Innovation drives us to constantly seek creative solutions and push the boundaries of what's possible. Accountability means we take responsibility for our work and uphold the highest standards.

Collaboration fuels our collective strength, bringing together diverse perspectives to achieve common goals. By embracing these values, we foster a culture that not only delivers exceptional results but also makes LogistiQ a great place to work.

The Aftermarket Service Technician is tasked with diagnosing, servicing and maintaining conveyor equipment for our customers. The ideal candidate will have experience in mechanical and electrical installation and service, strong problem-solving skills, and a proven track record in installing and servicing conveyor equipment. The Aftermarket Technician will be responsible for ensuring that all on-site installations are completed on time, within budget, and to the satisfaction of the client.

include the following:

• Perform preventative maintenance and emergency services on conveyor equipment and systems, including mechanical and electrical components.
• Ensure compliance with safety regulations, quality standards, and project specifications.
• Troubleshoot and resolve technical issues related to the installation and maintenance of conveyor systems.
• Communicate project status, risks, and issues to the project manager and internal teams.
• Collaborate with other departments such as engineering, sales, and customer service to ensure project success.
• Maintain accurate project documentation and reports.
• Responsible for booking all travel to adhere to customer requirements
• Draft technical documents such as documenting new equipment, best practices, troubleshooting procedures, etc.
• Ability to be in on an “On Call” rotation, as needed.
• Perform other duties as assigned

• High school diploma or equivalent required, technical degree preferred.
• 3+ years of experience in mechanical and electrical installation, preferably in the conveyor industry.
• Knowledge of conveyor system design, installation, and maintenance.
• Ability to read and interpret technical drawings and schematics.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Excellent communication and interpersonal skills; including with customer and internal team.
• Ability to proactively identify issues and effectively communicate them to the customer or key stake holders.
• Willingness to travel to client sites frequently.
• Physical ability to work in a field installation environment, including the ability to lift and carry heavy equipment.
• Experience with basic hand and power tools.
• Must possess and maintain a valid driver’s license.
• Must possess and maintain documentation for air travel (such as a Passport or compliant Real ).
• Successful completion of 90-day probationary period

• Ability to read and interpret documents such as proposals,…