Irrigation Service Technician

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Full Time Manual Labor Plain City, OH, US

5 days ago Requisition

Founded more than 34 years ago, EMI, or Environmental Management Inc., has grown into one of Central Ohio’s largest landscape companies. We believe our employees are our greatest asset, and we remain committed to creating a supportive work environment that encourages personal growth and helps every employee achieve their goals.

Environmental Management Inc. is an accredited design/build, irrigation, and maintenance landscaping company serving clients throughout Central Ohio. We create outdoor environments tailored to our clients’ lifestyles through a customer-focused approach. Our dedication, innovative landscape design, knowledgeable staff, continued growth, and commitment to strong client and team relationships help us maintain our position as a leading landscape design/build company in Central Ohio.

The Irrigation Service Technician is responsible for diagnosing, repairing, maintaining, and optimizing residential and commercial irrigation systems. This position plays a key role in ensuring irrigation systems operate efficiently, safely, and in accordance with client expectations. Working independently and alongside operations and project management teams, the Irrigation Service Technician performs system inspections, troubleshooting, repairs, controller programming, seasonal start-ups, and winterizations while delivering exceptional customer service.

The ideal candidate has strong irrigation troubleshooting experience, basic electrical knowledge, and the ability to communicate effectively with customers and team members.

• Diagnose and repair irrigation system issues, including leaks, broken pipes, valves, sprinkler heads, wiring, and controllers.
• Perform irrigation system inspections and preventative maintenance services.
• Troubleshoot electrical components, control systems, sensors, pumps, and irrigation controllers.
• Program and adjust irrigation controllers to maximize system efficiency and water conservation.
• Complete spring start-ups, mid-season inspections, and winterization services.
• Test irrigation zones and verify proper system operation.
• Identify and recommend repairs, upgrades, and enhancements to customers.

• Communicate professionally with residential and commercial clients regarding service findings and recommendations.
• Explain repair options, maintenance requirements, and system operation to customers.
• Ensure a high level of customer satisfaction on every service call.
• Respond promptly to service requests and emergency irrigation repair needs.

• Complete daily work orders, service reports, timesheets, and customer documentation.
• Maintain accurate records of repairs, materials used, and service recommendations.
• Coordinate schedules and service activities with management and dispatch teams.
• Track inventory and ensure service vehicles are properly stocked and maintained.

• Operate company vehicles, tools, and equipment safely.
• Follow OSHA regulations and company safety policies.
• Perform routine maintenance and inspections on assigned equipment and vehicles.
• Maintain a clean and organized work environment.

• Minimum of 2 years of irrigation service, repair, or installation experience.
• Strong knowledge of irrigation systems, controllers, valves, wiring, and sprinkler components.
• Ability to diagnose and troubleshoot irrigation and electrical issues.
• Experience with residential and commercial irrigation…