Field Service Technician, II

Discover Your Potential. Pursue Your Passion. Do you want to be part of Link Group?

At LINK, we value our diverse and talented group of employees, and are committed to offering a positive work environment that will challenge you to be your best. We are looking for hardworking individuals that carry the same values that we live by each and every day:
Commitment, Accountability, Can-Do Attitude, Courage and Humility.

• Medical, Dental and Vision Insurance, Life & AD&D insurance, flexible spending accounts, paid holidays and vacation time-off.
• retirement plan includes a 401(k) plan with a company match.

Link is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, other protected veteran status, and any other protected class under law.

Accessibility for Applicants with Disabilities:
If you need a reasonable accommodation for the online application process due to a disability please call  Please provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need an accommodation with the online application process due to a disability will be returned.

Position: Field Service Technician, II

Location: Columbus, OH

Job : 2857

# of Openings: 1

Field Service Technician, II - Columbus, Ohio

Discover your potential. Pursue your passion.

Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, we specialize in developing customized solutions for the Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. We are headquartered in Plymouth, Michigan, outside of Detroit, and maintain testing laboratories, manufacturing, and support facilities around the globe.

Established in 1935, we have been a family-owned company for generations, we treat our customers and employees as if they are part of our family. We set our employees up for success, as they are given constant opportunities to learn and develop new skills. As many of our team members have been with LINK for a generation or more, the LINK team is equipped with a wealth of knowledge, providing decades of hands‑on experience and out-of-the-box thinking to OEM’s and suppliers everywhere.

• Perform field checkout and start-up of industrial test stand and dynamometer upgrades
• Drives resolution and solution to complex diagnostics and servicing tasks with minimal supervision, including work on non-Link equipment.
• Complete functional checkout workbook and performance verification of equipment.
• Inspect & test all machine subsystems
• Troubleshoot electro-mechanical, instrumentation and data acquisition systems
• Perform equipment calibration to ISO 17025 standards
• Completes service reports, calibration, and maintenance reports as necessary
• Performs analysis and creates solutions to repair customer issues
• Performs maintenance and calibration of testing equipment
• Assists customers and provides suggestions on sound and acceptable practices on maintaining their equipment
• Maintains consistent and proactive communication with the customers about repairs, equipment, delays or obstacles as appropriate.
• Create and implement preventive maintenance strategies
• Conduct training for customers on the use of new and used equipment.
• Responds to customer inquiries and complaints professionally and promptly instilling confidence in the willingness and ability to resolve an issue.
• Ensure all work is carried out in accordance with Company Policies and Safety Standards performing work in a safe manner using all available safety equipment.
• Performs…