Case Manager - Shelter Operations

Case Manager – Shelter Operations

Faith on 8th – Full Time | Days | 8am - 5pm

Pay:
Starting at $27/hour.

Our Mission:
Creating a better world by serving people in need.

Lutheran Social Services of Central Ohio is currently seeking a Case Manager – Shelter Operations for Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women and Veterans with dignity and compassion.

• Work with clients to develop action‑oriented goal plans with a focus on securing housing, operating from a "housing first" model.
  • Implement planning systems that reflect client strengths and needs, client responsibilities and action steps to help clients in achieving their goals.
  • Provide budgeting and other planning assistance toward the goal of housing attainment and retention, including establishing savings plans based on client income.
  • Coordinate with Faith Mission Resource Specialists to assist clients in seeking income, employment and housing as appropriate.
• Assist clients with referral and linkage to community‑based social service and support systems that promote long‑term safety, self‑sufficiency, and stability.
  • Refer clients to partner agencies and community resources that benefit their short‑and long‑term goals.
  • Interface closely with all Faith Mission staff to provide quality wrap‑around services for clients.
  • Gather information on potential resources for clients in the larger community, creating working relationships and disseminating information.
• Maintain clear and precise data and case notes, including timely submission of weekly CQI reports and careful documentation of all client interactions.
• Actively participate in weekly Case Review, working with colleagues toward positive client outcomes.
• Contribute to an atmosphere of safety, sanctuary, dignity, support and resource through adherence to the Faith Mission Code of Ethics and Confidentiality Agreements.
• Assist with crisis intervention and de‑escalation by providing leadership, and by modeling professional and calm problem‑solving behavior for clients, colleagues and the community.

• Four year degree in Social Work or related field or equivalent experience required.
• LSW preferred.
• Minimum two years working in a social service setting.
• Experience working with homelessness, mental health or related services strongly preferred.
• Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

* some part‑time positions may be eligible for some benefits as well.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.