Senior Principal Software Engineer, Global Customer Platform

We're looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.

As a Senior Principal Software Engineer at JPMorgan

Chase within Global Customer Platform, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market‑leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances.

• Advises and leads on the strategy and development of multiple products, applications, and technologies across a portfolio

• Creates novel code solutions and drives the development of new production code capabilities across teams and functions

• Translates highly complex technical issues, trends, and approaches to leadership to drive the firm's innovation and enable leaders to make strategic, well-informed decisions about technology advancements

• Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies

• Creates durable, reusable software frameworks that are leveraged across teams and functions

• Influences across business, product, and technology teams and successfully manages senior stakeholder relationships

• Champions the firm's culture of diversity, opportunity, inclusion, and respect

• 12+ years of hands‑on software engineering experience with a track record of leading technical strategy and delivering complex distributed systems

• Deep expertise in building and operating high‑throughput, resilient data platforms with strong consistency guarantees, including API and event‑streaming (Kafka) architectures

• Experience applying AI/ML technologies to accelerate engineering outcomes, improve platform intelligence, or drive innovation in data‑intensive systems

• Practical experience delivering system design, application development, testing, and operational stability

• Expert in one or more programming language(s)

• Demonstrated prior experience with influencing across functions and teams and delivering value at scale

• Experience applying expertise and new methods to determine solutions for complex technology problems across various technical disciplines

• Extensive practical cloud native experience

• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

• Experience designing and evolving customer data platforms, system‑of‑record architectures, or master data management solutions at enterprise scale

• Expertise in distributed systems patterns such as event sourcing, CQRS, eventual consistency, and idempotent processing

• Proven ability to create reusable frameworks, SDKs, or platform abstractions adopted across multiple teams and product lines

• Experience with observability, SLO‑driven engineering, chaos engineering, and production reliability practices for mission‑critical systems

• Background in financial services or other highly regulated industries with understanding of data governance, privacy, and compliance requirements

• Track record of mentoring and growing senior engineers and establishing technical standards across an engineering organization

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or…