Principal Software Engineer - Director

Job Responsibilities

• Creates complex and scalable coding frameworks using appropriate software design frameworks
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
• Advises cross-functional teams on technological matters within domain of expertise; serves as the function's go-to subject matter expert
• Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that are leveraged across teams and functions
• Influences leaders and senior stakeholders across business, product, and technology teams

• Formal training or certification on software engineering concepts and 7+ years applied experience
• Hands‑on practical experience delivering system design, application development, testing, and operational stability
• Expert in one or more programming language(s)
• Experience designing and deploying agentic systems
• Expert level proficiency with AI Coding assistants
• Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human‑in‑the‑loop validation, auditability/traceability of changes, and secure handling of sensitive data
• Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Ability to present and effectively communicate with Senior Leaders and Executives
• Practical cloud native experience

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.