Specialist Software Engineer, Digital Assistants

Overview

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, Nationwide’s Technology team could be the place for you. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

We are seeking a highly motivated Specialist Software Engineer to help lead feature delivery and technical execution for Nationwide’s Enterprise Digital Assistants. If you are an effective communicator who enjoys solving complex technical problems, has a passion for innovation, adapts quickly to change, and thrives on collaborating with multiple internal partners and external teams, this role may be for you.

In this role, you will work in a Product Model alongside engineers, product managers, and UX designers to prioritize and deliver features in an Agile environment. You will serve as a hands-on senior engineer and feature lead, helping move work from concept through delivery across our Digital Assistants ecosystem.

As the Specialist Software Engineer, you will focus on delivering high-quality, efficient technology solutions in close partnership with business, UX, and engineering stakeholders. You will design and build new software applications and services, enhance and support existing packaged or custom-built applications, and help lead bot-level and feature-level implementation across conversational AI experiences and supporting platforms.

As a poly-skilled member of the Agile team, you will analyze, code, configure, test, debug, document, and maintain applications, platforms, and infrastructure. You will also help strengthen engineering standards, delivery practices, and operational readiness by partnering closely with the team Tech Lead and peer engineers to de-risk changes, improve reliability, and support secure, scalable solutions.

• Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment.
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Uses Dev Sec Ops  practices, tooling and techniques.
• Drives continuous improvement and learning through ongoing training, practice and innovation.
• Manages medium to large project priorities, deadlines and deliverables proactively.
• May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager/Director.

Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree.

Experience: Four or more years of analysis and technology experience.

Knowledge, Abilities and

Skills:

Proficiency in one or more programming languages such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

EEO Statement: Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.