Inventory Specialist

Overview

We are seeking an Inventory Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). Tek Synap is a fast‑growing high‑tech company that understands both the pace of technology today and the need to have a comprehensive well‑planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full‑time employees a competitive benefits package to include health, dental, vision, 401(k), life insurance, short‑term and long‑term disability plans, vacation time and holidays.

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• Ensure daily review of Service Now portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.
• Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.
• Respond to email requests for information (RFIs) within 24 hours.
• Perform cyclical physical inventories of all DLA common‑use IT equipment.
• Monitor stock levels regularly and submit accurate, auditable monthly inventory reports.
• Ensure accountability and proper asset lifecycle procedures are used to conform to expected organizational standards and goals.
• Conduct all receiving/shipping of DLA hardware and ensure all hardware updates are performed in a timely and accurate manner, for all provisioned, transferred, received, and excessed equipment.
• Identify and communicate solutions to problematic areas of the asset control process.
• Verify the accuracy of the data recorded/updated in the IT Asset Management System (ITAMS – Service Now) to maintain auditable digital hardware records.
• Draft correspondence and prepare site inventory reports, as required.
• Identify, address, and reconcile asset inventory variances immediately.
• Ensure all digital hardware documentation is maintained in accordance with the National Archives & Records Administration (NARA) to preserve auditable records, including but not limited to: contracts, packing slips, bill of lading, transfer documents, etc.
• Attend weekly team meetings and bi‑weekly regional operational meetings to ensure all requirements are addressed.
• Ensure work area is kept clean and organized; ensure all site safety standards are maintained; maintain publicly acceptable personal hygiene levels.
• Will require onsite travel using personal vehicle, company van, company golf cart or another motorized vehicle.

• Acquire and maintain a secret clearance with IT‑II sensitivity.
• Ability to gain forklift certification if local work area requires.
• Reliable transportation, and ability to use POV to travel on‑site.
• Minimum one year of relevant warehouse experience.
• Minimum one year of experience entering asset data and extracting reports from automated inventory tracking systems.
• Minimum one year of experience in performing physical inventories.
• Proficient in Microsoft Excel, PowerPoint, Word and Adobe.
• One year of Service Now experience.
• Experience including accounting work, Power Query, Power BI a plus.
• US Citizen.

• Location:
  
  Columbus, OH
• Type of environment:
  Office and Warehouse Distribution Setting
• Noise level:
  Low to Medium
• Work schedule:
  
  Schedule is day shift Monday – Friday.
• Amount of Travel:
  Less than 10%

The physical demands described here are representative of those that must be met by an employee to…