Ground Ramp Agent

Ramp Agent

Ramp Agent position supporting ground operations for airlines, ensuring efficient handling of baggage, cargo, and aircraft movement.

• Guide inbound/outbound aircraft to and from gates.
• Transport, lift, load, unload, sort, and transfer passenger baggage, cargo, and mail between aircraft bins, belt loaders, or baggage carts.
• Safeguard customer baggage, air cargo, and airmail from weather, loss, theft, damage, or destruction.
• Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
• Operate heavy equipment such as push‑back equipment, belt loaders, air‑start units, lift trucks, push‑back tugs, bag carts, lavatory carts, and deicers; and manually push or pull push‑carts and containers.
• Move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
• Receive and record customer baggage, air freight, mail, and company materials as required.
• Deliver cargo and baggage to and from aircraft, including wheelchairs, strollers, live animals, and other vital passenger property, and prepare related records.
• Complete paperwork and forms related to work assignments and enter data into the company’s information system.
• Follow company procedures and protocols, ensuring safe and responsible operation at all times.
• Complete required training from the company, airport governing authority, or customer.
• Work flexible hours, including nights, weekends, and holidays.

All AGI team members must take reasonable care for the health, wellbeing, safety, and security of themselves and others; cooperate with managers to meet legal requirements; report hazards, near misses, incidents, or dangerous occurrences; and attend required training courses.

• Lift, carry, push, pull, and move items ≥70 pounds (32kg) regularly and repetitively lift items weighing 40‑50 pounds on raised surfaces.
• Carry heavy items up and down narrow jetway stairs.
• Walk, climb, bend, kneel, crawl, and stoop frequently and for extended periods.
• Work in cramped or high places and in all weather conditions.
• Respond to moving vehicles or aircraft and communicate via radio with crew and airport authorities.

• Good communication skills for verbal and radio interaction with flight crew, gate agents, and ground crew.
• Basic math skills for weight and balance calculations.
• Computer skills for tracking cargo and baggage.
• Problem‑solving skills to troubleshoot loading and unloading issues.
• Time‑management skills to complete tasks efficiently in a fast‑paced environment.

• At least 18 years of age; high school diploma, GED, or equivalent work experience.
• Valid driver’s license with a clean driving record.
• Authorization to work in the United States or Canada as required.
• Completion of ramp and SIDA training for airport authority identification security.
• Ability to secure a Customs Seal when required by customer or role access.

One+ year of relevant experience.

• Paid vacation and medical/dental/vision coverage for full‑time qualified employees; medical coverage for part‑time employees.
• Free uniforms and on‑the‑job training.
• Company‑matched 401(k) program.
• Company‑paid employee assistance program.
• Voluntary life insurance.
• Travel discounts on car rentals, hotels, and cruises.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.