Transportation Operations Manager

Schedule: Monday–Friday, approximately 6:30 AM–4:30 PM; hours may vary based on business needs

Salary Range: $85,600–$115,600 + performance-based bonus

We are seeking an experienced Operations Manager to lead transportation and logistics operations in a fast-paced environment. This role will oversee supervisors, associates, and Class A CDL drivers while ensuring customer requirements, operational goals, financial targets, and safety standards are consistently achieved.

The ideal candidate will have a strong background in transportation management, DOT-regulated operations, team leadership, performance metrics, and continuous improvement.

• Lead, train, develop, and retain supervisors and associates.
• Ensure employees are properly trained, competent, and aligned with customer and operational objectives.
• Establish effective two-way communication and recognize team performance.
• Build strong relationships with employees, customers, and internal support teams.
• Provide coaching and development to improve individual and team performance.

• Oversee daily transportation operations and a team of Class A CDL drivers.
• Meet or exceed customer KPIs and operational objectives.
• Maintain regular communication with customers to understand current and emerging needs.
• Drive improvements in route optimization, carrier selection, backhaul utilization, trailer loading, and delivery performance.
• Monitor driver tracking, Hours of Service (HOS), routes, and on-time delivery performance.
• Conduct data audits and field observations to identify operational opportunities.
• Collaborate with other locations to share best practices and optimize resources.
• Develop and execute annual financial and operating plans.
• Manage the operation to meet or exceed business plan and financial targets.
• Monitor operating metrics and P&L performance and implement corrective actions when necessary.
• Ensure customer billing, payroll, payables, and intercompany charges are accurate and completed on time.
• Identify opportunities to improve efficiency and reduce operating costs.

• Promote and maintain a strong safety culture through leadership by example.
• Ensure compliance with applicable DOT regulations and other regulatory requirements.
• Develop and implement continuous improvement initiatives to reduce accidents and injuries.
• Conduct safety observations and provide positive coaching.
• Identify and correct unsafe conditions, processes, and behaviors.
• Ensure employees understand their safety responsibilities and operational expectations.

• Identify opportunities to improve processes, service quality, and operational efficiency.
• Track and demonstrate value delivered to customers.
• Identify opportunities for profitable business growth.
• Use operational metrics to maximize customer efficiency and achieve cost savings.
• Maintain strong customer relationships and respond quickly to changing business needs.

• Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
• Support equipment specifications during new-site start-ups and equipment renewals.
• Develop effective relationships with equipment vendors and transportation support teams.
• Complete additional projects and responsibilities as assigned.

• 4–6 years of relevant transportation, logistics, or operations experience.
• 3+ years of managerial or supervisory experience in a DOT-regulated environment.
• Experience managing transportation operations and Class A CDL drivers.
• Proven experience leading mid-size to large teams and managing other leaders.
• Strong knowledge of DOT regulations and transportation compliance.
• Demonstrated experience with operational…