Warehouse Household Relocation Lead

Position

Warehouse Household Relocation Lead

Columbus, OH

Non-Exempt | Hourly

$22.00 to $25.00 per hour

We are a global moving and storage company founded in 1921 that moves customers to their next big milestone.

We are seeking a dependable and experienced Warehouse Household Relocation Lead to oversee daily warehouse operations and support moving and relocation services. This hands‑on leadership role is responsible for coordinating warehouse activities, managing inventory, ensuring accurate shipment processing, and leading a team to deliver exceptional customer service. The ideal candidate thrives in a fast‑paced environment, has strong organizational skills, and can effectively lead by example.

• Coordinate and prioritize daily warehouse activities, including outbound pulls, inbound shipments, and move-related preparations.
• Lead and organize warehouse staff to ensure efficient workflow and productivity.
• Receive, inspect, and process inbound shipments according to company standards.
• Verify pull tickets and confirm the accuracy and completeness of all orders.
• Track daily warehouse activities and communicate progress, issues, and operational updates to management.
• Assist warehouse associates and fill in operational roles as needed.
• Maintain accurate inventory records and storage organization.
• Ensure shipment, inventory, and transaction accuracy.
• Monitor warehouse performance and identify opportunities for process improvements.
• Maintain documentation and reports related to warehouse operations and inventory status.
• Ensure quality assurance processes are followed for all received and dispatched goods.
• Load, unload, and secure customer belongings and products safely onto trucks.
• Ensure all required equipment is loaded for deliveries, relocations, and moves.
• Complete load documentation and return required paperwork to Operations.
• Support delivery and moving teams to ensure on‑time service execution.
• Collaborate with customer service teams to maximize operational efficiency and customer satisfaction.
• Assist customers by answering questions and resolving concerns when necessary.
• Promote a positive customer experience during warehouse, delivery, and relocation operations.
• Maintain a clean, organized, and safe warehouse environment.
• Operate forklifts and warehouse equipment safely and efficiently.
• Adhere to all company policies, procedures, and safety standards.
• Report workplace concerns, incidents, or policy violations promptly.
• Participate in required meetings, training programs, and professional development opportunities.

• High School Diploma or GED.
• Previous warehouse, logistics, moving, transportation, or related experience.
• Ability to lead a team and work effectively in a fast‑paced environment.
• Strong organizational and problem‑solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently with minimal supervision.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Valid forklift/power equipment certification or ability to obtain certification.
• Team Lead, Supervisor, or warehouse leadership experience.
• Experience in the moving, storage, logistics, or transportation industry.

• Ability to lift and move up to 100 pounds unassisted.
• Frequent bending, stooping, pushing, pulling, lifting, and standing for extended periods.
• Ability to work in varying indoor and outdoor weather conditions.
• Comfortable working around dust, dirt, grease, and warehouse equipment.
• Flexibility to work occasional evenings and weekends based on operational needs.

• Competitive pay: $22.00 to $25.00 per hour.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Accident and critical illness insurance.
• Paid time off and paid holidays.

• Full time, primarily Monday through Friday, overtime as necessary including nights and/or weekends.
• Ability to lift to 50 pounds repeatedly.
• Ability to maintain a high level of physicality for prolonged periods and work primarily standing.

Planes is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The company also prohibits harassment of applicants or employees based on any other protected categories. It is also the company’s policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.