Assistant Store Manager

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Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your team, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Support learning and career growth opportunities
• Lead a successful team, support the store manager, and manage in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer satisfaction
• Build, coach, train, and engage the crew to deliver excellent customer care and results
• Oversee inventory protection, asset management, safety, and operational issues
• Maintain cleanliness and readiness of vehicles, sales floor, stockroom, and outside areas
• Drive operational and marketing programs, aiming for continuous process improvement
• Enhance customer relationships and ensure positive experiences in-store and on the phone

• High school diploma or equivalent; technical or trade school courses preferred
• Experience in automotive aftermarket, hobby/DIY, or willingness to learn automotive topics
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift up to 60 lbs
• Preferred:
  Automotive industry background, ASE Certifications, NAPA Know How, experience in retail, auto body, or fast food management

• Outstanding health benefits and 401K
• Stable, Fortune 200 company with a family-like culture
• Opportunities for career development and leadership support

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• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail