Dental Patient Care Coordinator

We're Looking for the Right Energy. Some jobs feel like a checklist. This one is built to energize you!

• Patient Care Associate - Treatment Coordinator

• Silfa Dental Aesthetics

• Commack, NY

Silfa Dental Aesthetics is known for its dedication to implant and cosmetic dentistry, combining expert care with a comfortable, patient-first approach. We've created a workplace that feels more like family, where your contributions are truly valued. Our team works in a collaborative and uplifting setting that promotes growth, learning, and shared success. Come help us change lives through exceptional dental care-one smile at a time.

• Patient Advocacy:
  Clearly present and review proposed dental treatments, guiding patients through financial options and leveraging third-party partners to make cosmetic dentistry accessible.
• Seamless Coordination:
  Collaborate closely with clinical and administrative teams to streamline same-day treatment acceptance and multi-visit planning, ensuring a smooth patient journey.
• Strategic Scheduling & Record Management:
  Oversee patient scheduling for all appointments, from routine cleanings to surgical procedures, and meticulously maintain accurate, confidential patient records in compliance with HIPAA.
• Financial Acumen:
  Handle all aspects of insurance verification, billing inquiries, payment processing, and end-of-day reconciliation to ensure financial accuracy and transparency and for our cosmetic dentistry services.
• Digital Workflow Support:
  Dive into cutting-edge digital dentistry, including Smile Design, CBCT coordination, and 3D-printed case planning (training provided), enhancing our commitment to modern cosmetic dentistry.
• Ongoing Patient Engagement:
  Serve as a primary contact for patients, providing essential follow-up care, education on oral hygiene, and pre/post-operative instructions, reinforcing trust and treatment clarity.

We're looking for an entry‑level team member who brings genuine warmth and positive energy to our practice. The ideal Patient Care Coordinator is friendly, bubbly, and naturally enjoys connecting with people. This role plays a key part in creating a welcoming environment where every patient feels seen, comfortable, and cared for from the moment they walk in. If you love making meaningful first impressions, building rapport, and contributing to a supportive, hospitality‑driven team culture, you'll thrive here

• 2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice
• Strong knowledge of dental insurance and third-party financing
• Highly organized, coachable, and self-motivated
• Passion for patient care, storytelling, and creating unforgettable experiences
• Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus

Pay:

• $17-$23 per hour

• Medical benefits, a 401(k) with company match, competitive base salary, performance-based bonuses, paid time off (PTO), training and mentorship opportunities, growth into leadership, marketing, or digital case planning roles