Medical Assistant NYU Langone Huntington Medical Group Commack

Position Summary

Medical Assistant - Commack

In this role, the successful candidate is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. The Medical Assistant validates patient identifiers, prepares patients and rooms for examination, measures and records vital signs, draws blood, and collects laboratory samples. The Medical Assistant also handles administrative tasks such as scheduling appointments, answering phone calls, and performing data entry.

• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Supports quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalates issues
• Answers phone calls
• Reviews and responds to in-basket messages
• Follows up on Rx refill requests
• Assists physician with patient intake and transcribes visit into EPIC
• Performs other duties as needed

• Completes necessary intake, including obtaining patient vital signs and other tests within defined scope of practice as needed
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
• Assists with maintaining patient flow to and from exam rooms and treatment areas, escorting patients and specimens throughout the facility
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures the appropriate translation services or equipment is in place prior to the start of visit
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens per organizational policy & procedure
• Performs point of care testing such as EKG, glucose testing, pregnancy test, and urinalysis per policy, with required competency documented
• Prepares the appropriate patient encounter, ensuring all relevant information for the visit is up to date (bloodwork, radiology images, medications, past medical history)
• Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
• Works with the clinical team to ensure logbooks related to equipment, specimen collection, and other clinical safety measures are followed per FGP standards
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories (immunization, medical & surgical). May scan and/or upload diagnostic reports to Epic and link with orders
• Maintains patient privacy in accordance with HIPAA standards
• Handles appropriate patient calls and documents outcomes of all patient communications as needed; refers all clinical questions/concerns to RN/Provider
• Assists with in-basket message management including any necessary tasks related to patient medical advice requests as per best practices
• Utilizes EPIC functionality to review and update patient records and maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set‑up according to the specialty where necessary
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and equipment as needed; communicates when supplies need replenishment
• Cleans and sterilizes designated equipment after use, following policy and documented competency
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
• Reviews appropriate downtime procedures relating to patient visits
• Completes annual competencies such as Fire Safety, Hazardous Waste, Med Sled, HIPAA compliance
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care
• Assists with prescription refill requests by locating prescription in EMR, identifying last patient visit, and tasking…