Medical Assistant NYU Langone Huntington Medical Group EndocrinologyColorectal Surgery

Position Summary

We have an exciting opportunity to join our team as a Medical Assistant, FGP
- Endocrinology/Colorectal Surgery
- Huntington.

In this role, the successful candidate will assist physicians and/or Advanced Care Practitioners and nurses in providing patient care. Responsibilities include validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The assistant also handles administrative tasks such as scheduling appointments, answering phone calls, and performing data entry.

• Escort patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtain and process blood samples as per NYULH policy
• Support quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promote a positive patient experience
• Communicate effectively with providers and administrative staff, and elevate issues
• Answer phone calls
• Review and respond to inbox messages
• Follow up on prescription refill requests
• Assist physicians with patient intake and transcribe visit into EPIC
• Perform other duties as needed

• Complete necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice
• Follow guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
• Assist with maintaining patient flow to and from exam rooms and treatment areas; assist in escorting patients and specimens throughout the facility
• Ensure exam rooms and treatment areas are cleaned per infection control standards after each patient
• Communicate the functionality and purpose of MyChart to patients during intake
• Ensure appropriate translation services or equipment is in place before the start of visit
• Assist with blood/specimen collection and ensure proper handling and processing of patient specimens as per organizational policy & procedure
• Perform Point of Care testing such as EKG, Glucose Testing, Pregnancy Test, Urinalysis, per organizational policy & procedure, and with documentation of required competency
• Prep the appropriate patient encounter ensuring all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history
• Review and import any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter
• Work with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards
• Support best practice workflows for MIPS by updating medical records with patient vital signs and histories (Immunization, Medical & Surgical). May also scan and/or upload diagnostic reports and link them to their associated order in Epic
• Maintain patient privacy as it relates to HIPAA standards
• Handle appropriate patient calls and document outcome of all patient communications as needed; refer all clinical questions/concerns to RN/Provider
• Assist with inbox message management including any necessary tasks related to patient medical advice requests as per best practices
• Utilize EPIC functionality to review and update patient records and maintain communication with peers and supervisors related to patient care
• Assist physicians with procedure and/or set-up according to the specialty where necessary
• Stock exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment; communicate when supplies need to be replenished
• Cleans and sterilizes designated equipment after use, following organizational policy & guidelines, with documentation of required competency
• Suppor…