Shift supervisor, Retail

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management:
  Work effectively with store management and store crews.
• Supervise the store’s crew by assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Customer Service:
  Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy to promote a positive shopping experience.
• Maintain customer/patient confidentiality.
• Merchandise/Presentation:
  Price merchandise, stock shelves, execute displays, signs, inventory of weekly, promotional and seasonal merchandise, execute off-shelf merchandise displays and maintenance, reset departments following POGs.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime and respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent (Preferred but Not Required).

29

Part time

The typical pay range is $19.00 - $28.00 per hour.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Application window closes on 04/09/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.