Healthcare Provider Account Manager

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope.

As a Healthcare Provider Account Manager, you will drive territory growth and profitability by managing accounts, partnering with specialty account executives, and ensuring service excellence across several sales territories. This is a field‑based sales position with daily travel throughout Suffolk County.

Pay Range: $70,000 - $110,000 annually. Salary offers are based on skills, experience, and education. Successful candidates may be eligible for an annual performance bonus.

• Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs.
• Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
• Ensure customer retention by maintaining relationships with current accounts and managing a $10M book of business.
• Prepare and present Customer Business Reviews.
• Identify and pursue up‑selling and cross‑selling opportunities with Specialty Account Executives and the Sales Director.
• Partner with specialty account executives on complex clinical discussions.
• Collaborate with the Customer Solutions Group to facilitate, prioritize, and resolve customer service issues.
• Escalate unresolved service issues appropriately.
• Leverage tools and resources (data, Salesforce CRM, target lists, marketing and laboratory resources, and regional resources) as needed.
• Provide continuing education to customers on new technologies and laboratory testing.
• Ensure compliance with company policies and government regulations.
• Follow up communications with the Sales Director, Specialty Account Executives, and internal/external customers.

• Accurately forecast monthly and quarterly sales.
• Effectively manage the sales pipeline via
• Consistently perform administrative responsibilities, such as expense reports, sales reports, and other business requests.
• Perform all required trainings within assigned timelines, demonstrating proficiency.
• Ensure compliance with company policies and government regulations.

• Required
  
  Work Experience:
  
  Three years of sales experience with account ownership.
• Knowledge: Understanding of the healthcare industry and business economics.
• Ability to develop and sustain strong customer relationships, with excellent planning and organizational skills.
• Excellent oral and written communication and presentation skills.
• Solid PC skills, including Microsoft Office.

• Bachelor’s Degree in Business, Marketing, or Life Sciences (Required).
• Valid driver’s license (Required).

• Day 1 medical, supplemental health, dental & vision for full‑time employees working 30+ hours.
• Best‑in‑class well‑being programs.
• Annual, no‑cost health assessment program – Blueprint for Wellness.
• healthy MINDS mental health program.
• Vacation and Health/Flex Time.
• 6 holidays plus 1 “MyDay” off.
• Fin Fit financial coaching and services.
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy‑up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.

Quest Diagnostics is an Equal Opportunity Employer and encourages veterans to apply. We do not accept unsolicited resumes from agencies. We are an equal opportunity employer:
Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran or any other legally protected status.