Sales Office Administrator - Commerce

Comprehensive Benefits Package

• Monthly performance incentives
• Paid Time Off (PTO), sick and personal days
• Medical, dental and vision insurance
• Holiday pay
• Flexible Spending Accounts (FSA) for medical and dependent care
• Annual profit sharing and 401(k) with employer match (based on company profits)
• Discounts on building materials and other retail partnerships

• Most Patriotic Companies by Newsweek, 2026
• Most Trustworthy Companies by Newsweek, 2026
• Largest Family Businesses by Forbes, 2026
• Top Private Companies by Forbes, 2025
• Best Large Employers by Forbes, 2025

$60K/year + Bonuses

11002

E. 108th Ave., Building 3, Commerce City, CO 80601

Monday-Friday 7am-5pm

• Must authorize a background check
• Must pass urinalysis drug screening

The Sales Office Administrator/Supervisor is responsible for assisting salespeople in managing their customer accounts, addressing customer inquiries and resolving complaints, ordering and processing materials, and back charging.

• Enforces organizational sales directives to the sales support staff
• Works closely with the store manager and assigns salesman/accounts to coordinators at store
• Ensures adherence to customer order process policies
• Reviews all sales orders for accuracy, appropriate documentation, and clearance
• Oversees the preparation of sales quotes and processes customer orders
• Responds to internal and external audit requests and prepares audit packages
• Serves as liaison between the sales and operations departments to ensure that customer orders are processed and fulfilled accurately and in a timely manner
• Monitors and tracks the performance of order processing procedures and implements improvements when necessary
• Handles field phone calls from salesmen and customers to schedule orders
• Works as liaison between sales and customers, providing updates on delivery and schedules
• Coordinates the release of orders in the system to be delivered
• Checks and verifies accuracy of billing and manages outstanding AR balance as needed
• Manages filing and organization of all paperwork (special orders, stock receiving, AR billing, etc.)
• Facilitates the resolution of problems and issues with customers, vendors, etc.
• Provides detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries
• Directs order entry/processing, ensuring orders get processed in a correct and efficient manner
• Oversees the coordinators supporting sales and customers with pricing information and other inquiries

This position supervises employees engaged in sales support services.

This position is located at the store; it can involve working outdoors or being exposed to wet, humid, extremely weather conditions depending on location.

This position involves constantly being on one’s feet, interacting with customers, and occasionally lifting objects up to 80 pounds.

This is a full-time position. Hours of work depends on hours of operations, 48+ hours per week.

Additional Competencies

• Knowledge of field policies, procedures, and practices
• Leads and directs the work of other employees
• Strong customer/client orientation experience and verbal and written interpersonal communication skills
• Must be detail oriented
• Experience preferred with sourcing material
• Invoicing, Billing and/or Accounts Receivable experience preferred
• Ability to develop and mentor others
• Ability to foster teamwork
• Strong organizational skills

Required Education and Experience

High school diploma or GED with 5 or more years experience;
Bachelors degree in Business Management, Business Administration, or related field preferred.