Workforce - Community Navigator

Overview

Join our dynamic Community Well-Being division as a Workforce-Community Navigator. In this pivotal role, you will coordinate and implement our city's workforce development pathway program, working to enhance wraparound supports and educational initiatives that drive success. As a key facilitator, you will build and maintain meaningful relationships with residents, employers, and community partners, connecting them to valuable resources and learning opportunities.

• Assists in planning, development, implementation, and management of program strategies, procedures, goals, and performance measures: tracks and makes recommendations for improvements to achieve desired outcomes
• Builds relationships with program participants to understand their unique needs and connects them to resources, educational opportunities, and career pathways in alignment with workforce development objectives
• Supports division clients in job search and readiness by assisting with employment navigation, application preparation, and overall workforce readiness activities
• Provides educational, employment, and stabilization-related information, resources, outreach, and referrals to support participant success
• Develops and implements collaborative partnerships with schools, community organizations, and service providers to expand access to education, workforce training, and wraparound services
• Recruits employers and maintains ongoing relationships to create streamlined pathways for program participants into internships, apprenticeships, and job placements
• Conducts outreach to schools, community groups, and partner organizations; establishes and maintains relationships with staff, students, families, and community stakeholders
• Collaborates with both internal and external partners to enhance existing programs and develop innovative initiatives and services that effectively address the employment and educational needs of the community; identifying and mitigating barriers, develop plans for service provision
• Oversees and manages grant applications, allocations, and reporting to ensure alignment with program goals; identifies and pursues funding, materials, and other resources to support community outreach and program initiatives
• Serves as a liaison between community partners; participates and serves as a City representative in community and county meetings and school-based groups
• Recruits partners to provide on-site services such as low-income tax preparation, financial literacy classes, GED/ESL/Citizenship courses, and other educational or workforce development opportunities
• Coordinates supportive programming with partners, including housing and childcare resources, financial literacy workshops, income management support, and employment readiness classes (resume writing, job applications, interviewing)
• Performs other duties as assigned

Bachelor's degree in business, social work, criminal justice, criminology, public administration, education, sociology, or a related field. Minimum of three years' experience in workforce development, social work, employment counseling, job search skill instruction, or related experience.

Experience working with diverse populations and training in trauma-informed care or poverty issues are required. An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Must possess a valid driver's license.

• educational principles, curriculum development, instructional strategies, and assessment techniques
• workforce development and career pathway principles
• wraparound/stabilization services availability and development
• navigating employment systems, including familiarity with job search techniques, resume writing, interviewing skills, and knowledge of local job market trends and resources
• poverty causes, trends, issues, and solutions
• current and historical criminal and social justice movements
• existing community resources available to assist individuals in need
• working with government, private, and non-profit organizations on joint projects
• office equipment in the completion of daily activities

• organizational skills and experience maintaining filing systems
• customer service and client relationship skills
• performing mathematical calculations; addition, subtraction, multiplication, division, percentages, decimals, basic principles of algebra and geometry, and estimating time and weight
• formatting documents and general professional communication standards including punctuation, spelling, and grammar

• prepare and professionally deliver presentations to the public, city council, and other groups; must be able to interact with others in a positive manner
• write or assist in data collection for proposals, grant applications, financing packages, or items that develop resources
• build relationships with program participants, program partners, and stakeholders
• identify strategic program…