Automotive Electrical Technician

Automotive Electrical Technician – Smart Start, Inc.

Base Pay Range: $20.00/hr – $25.00/hr

Department: Field Operations

Reports To: Area Service Manager

FLSA: Non‑exempt (Hourly)

Schedule: Monday‑Friday, 9 am–6 pm

• A comprehensive health plan that includes medical, dental, and vision coverage.
• A 401(k) retirement plan with a generous company match.
• Other fringe benefits including birthday & anniversary bonus, company‑wide discounts, legal services, short & long‑term disability, etc.
• Positive work environments that offer work/life balance and professional growth.
• Mission‑driven work making a global impact with local roots.
• The opportunity to have hands‑on work experience with industry‑leading, innovative technology.

The Service Technician is responsible for installing, servicing, and troubleshooting alcohol monitoring devices while maintaining a safe, organized work environment and delivering excellent customer service.

• Installation, servicing, troubleshooting, and removal of all alcohol monitoring devices.
• Fulfill daily operational duties of assigned facility which include:
  • Operates a clean, organized, and hazard‑free work environment.
  • Conducts training sessions covering use of products to customers.
  • Maintains a positive and caring atmosphere for customers and employees.
• Consistently perform monthly inventory audits.
• Assist other shops in surrounding area when applicable.
• Manage daily hours, ensuring 40 hours or less weekly.
• Correspond with management and/or lead technicians when challenges are presented.
• Maintain the integrity, confidentiality, and security of client information.
• Adhere to all state and federal rules, regulations, and statutes.
• Any other duty, as assigned.

• High School Diploma or equivalent.
• 1 year’s experience with 12V systems.
• 1 year’s experience in a customer service role.
• Basic computer skills.
• Strong written and verbal communication skills.
• Detail orientation.

• Required to sit, kneel, and stand regularly while installing devices into tight spaces.
• Required to walk, reach, or crawl frequently.
• Occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close and distance vision.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is usually moderate in noise level. Overtime is limited but may be required occasionally. Continuous interruptions may require flexibility and a willingness to modify plans and behavior when necessary.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.