Sales Administrator

Sales Administrator

We are looking for a Sales Administrator to support our sales team by managing administrative tasks, coordinating sales activities, and providing exceptional customer service.

• Assist the sales team with scheduling appointments, meetings, and travel arrangements
• Prepare sales reports, presentations, and other materials for sales meetings and presentations
• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives
• Receive and process customer orders accurately and efficiently
• Coordinate with various departments to ensure timely order fulfillment and delivery
• Maintain records of sales orders, invoices, and shipping documents
• Serve as the main point of contact for customer inquiries and requests
• Address customer concerns and resolve issues in a timely and professional manner
• Provide product information, pricing, and availability to customers as needed
• Maintain accurate and up-to-date customer and sales data in CRM software
• Generate reports on sales performance, trends, and forecasts for analysis
• Assist in analyzing sales data to identify opportunities for growth and improvement
• Provide general administrative support to the sales team, including filing, scanning, and organizing documents
• Maintain calendars, schedules, and correspondence for sales representatives
• Assist in preparing proposals, contracts, and other sales‑related documents
• Perform other duties as assigned

• Associate’s degree or equivalent from a two‑year college or technical school
• 2-3 years of sales experience
• Experience with Quantum is helpful
• Ability to read and interpret general business periodicals, technical procedures, or government regulations
• Ability to write reports, business correspondence, and procedures
• Strong problem‑solving and analytical thinking abilities, with a keen attention to detail
• Ability to work collaboratively across cross‑functional teams and manage multiple priorities in a fast‑paced environment
• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.)
• Knowledge of basic ERP and internet browsing

• U.S. Citizen, U.S. Permanent Resident (Green Card holder), or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A "U.S. person" according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.

See 22 CFR.

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.