Program Manager - Global Product Development

Job Summary The Program Manager – Global Product Development leads the end-to-end development and execution of accessory product lines, combining product strategy, project management, and cross-functional coordination. This role serves as a key point of contact for internal and external teams, helping shape product lines that align with overall brand goals and market trends. Beyond managing timelines and deliverables, the Program Manager also builds and maintains scalable systems and workflows that support efficient processes across departments.

The role also provides “dotted line” oversight for a part-time coordinator.

Essential Duties & Responsibilities:

Project & Product Management Own and drive accessory product lines from concept through delivery, including approvals, timeline management, and cross-functional coordination.

Act as the central hub for product development, coordinating between sourcing, design, quality, creative services, and marketing.

Develop and maintain scalable systems (e.g., PAR sheet, Product Data sheet, Wrike workflows, etc.) that standardize product launches and reduce friction across departments.

Regularly evaluate and refine internal tools and workflows to improve efficiency, visibility, and accountability across projects.

Timeline Leadership & Cross-Team Coordination Own and maintain integrated project timelines that connect design, sourcing, approvals, and production across multiple departments.

Drive alignment across stakeholders by leading regular project reviews, adjusting timelines based on shifting priorities or delays.

Flag resource constraints early by monitoring task dependencies, approval bottlenecks, and workload visibility.

Data Management & Systems Development Lead the development and ongoing optimization of internal systems that support product setup and launch execution, including the PAR automation tools and structured Wrike project templates.

Standardize how product data is entered, tracked, and communicated company-wide, enabling faster onboarding, clearer visibility, and more predictable handoffs across department.

Team Support & Leadership Mentor and guide junior team members and colleagues, sharing expertise in project management.

Ability to supervise in a way that maximizes efficiency, promotes positive morale and supports UltraPRO’s mission and goals.

Demonstrate good judgment and escalate practical matters to management with an understanding of the job responsibilities and knowledge of how it impacts others and business operations.

Additional Essential Responsibilities Travel as needed for licensors, vendors, and/or trade shows

Support Executive Leadership initiatives and support w document creation and programming.

Promote company policies and participate in required company-wide programs as directed.

Follow all established safety procedure and guidelines at all time Competencies / Personal Characteristics Adheres to a strong commitment to higher quality and performance

Foster a positive work culture that values collaboration, innovation, and continuous improvement.

Excellent communication and interaction skills both written and verbal.

Strong business relationship building skills

Highly organized and detail oriented

Ability to multi-task in a fast-paced environment

Requires strong mathematical and analytical skills

Education/Experience Requisites College education; business and/or financial analysis experience a plus.
3-5 years' experience in Project Management and/or Product Development of consumer hard goods preferred.

Knowledge of pop culture and tabletop gaming as a hobby preferred

Background in consumer products, manufacturing and/or foreign sourcing a plus.

Highly proficient in basic computer skills, Microsoft Office applications (Outlook, Power Point, Word), and comprehension of web functions.

Expert-level Excel skills, including complex data modeling, advanced functions, and macro/VBA automation

Able to travel and be available to communicate with international contacts at appropriate hours.
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