Field Service Engineer

Field Service Engineer – Industrial Automation

Full-Time | Direct Hire | Confidential Search

Our client is an established and growing industrial technology organization that designs, builds, and supports highly engineered automated equipment used in advanced manufacturing environments.

Due to continued growth and expansion, they are adding to their Field Service Engineering team and looking for an engineer who wants to play an important role in the next stage of the organization’s growth.

This is an exciting opportunity for someone who enjoys being hands-on, solving problems, working directly with sophisticated machinery, and having the freedom to make an impact in the field.

Rather than working on the same equipment every day, you’ll be exposed to different machines, technologies, customers, and technical challenges. You’ll work alongside experienced engineering and manufacturing professionals while becoming a key technical resource for customers.

As the company continues to expand, this position offers the opportunity to grow with the team, take on additional responsibility, and establish yourself as an important part of the organization’s future.

As a Field Service Engineer, you’ll help take advanced industrial equipment from the final stages of assembly through installation, startup, commissioning, troubleshooting, and customer acceptance.

Responsibilities will include:

• Installing, starting up, commissioning, and troubleshooting industrial machinery and automated equipment.
• Diagnosing mechanical, electrical, controls, and software-related equipment issues.
• Supporting machine run-offs and final equipment acceptance.
• Working directly with customers to identify problems and develop practical solutions.
• Providing on-site technical support during equipment installation and production startup.
• Troubleshooting PLC-controlled equipment and industrial automation systems.
• Working with servo systems, drives, sensors, motors, and other industrial components.
• Reading and interpreting electrical and mechanical drawings.
• Making equipment adjustments and assisting with programming or controls changes when necessary.
• Collaborating with Controls, Mechanical, Electrical, Manufacturing, and Project Engineering teams.
• Communicating field issues back to internal engineering teams and helping identify long-term solutions.
• Providing technical guidance and equipment training to customer personnel.
• Documenting service activities, technical issues, repairs, and recommended improvements.
• Developing strong relationships with customers while representing the organization professionally in the field.

We’re looking for someone who is technically strong, resourceful, and comfortable working independently when a machine needs to get back up and running.

Ideal candidates may come from backgrounds such as Field Service Engineering, Commissioning, Controls, Automation, Machine Tool, Industrial Maintenance, Mechatronics, or Equipment Installation.

Strong candidates will bring experience with several of the following:

• Industrial machinery or automated manufacturing equipment
• Machine installation, startup, or commissioning
• PLC troubleshooting
• Siemens and/or Allen-Bradley controls
• Electrical troubleshooting
• Mechanical troubleshooting
• Servo motors, drives, and motion-control systems
• Sensors, switches, motors, and industrial electrical components
• Industrial communication networks
• Reading electrical prints and mechanical drawings
• CNC or machine-tool equipment
• Customer-facing technical support

An engineering degree is valuable, but strong hands-on industrial experience will also be considered.

You’ll likely enjoy this position if you’re someone who:

• Likes figuring…