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Guest Services Lead - VIP Concierge & Casino Experience
Job in
Commerce, Los Angeles County, California, USA
Listed on 2026-08-23
Listing for:
Commerce Casino
Full Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Entertainment & Gaming
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Commerce Casino is seeking a Guest Services Desk Lead to oversee daily operations, training, and service excellence across Guest Services, Marketing, and Casino Operations. You will manage player profiles, rewards, and guest communications while maintaining top-tier service standards.
The role requires strong hospitality experience, leadership, and the ability to coordinate with multiple departments to deliver a seamless guest experience across promotions and programs.
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