Senior HR Operations Specialist

About Revolution Foods

Founded in 2006, Revolution Foods serves more than 35 million meals to K12 students across California and Nevada communities annually. On a mission to provide equitable access to healthy meals for all, a diverse team of over 800 employees freshly prepare and deliver meals directly to schools and seniors. Revolution Foods has been a certified B Corporation since 2013 and a Public Benefit Corporation since 2021.

The Senior HR Operations Specialist is an experienced HR operations professional responsible for independently managing core HR processes, employee data, HRIS transactions, compliance support, mandated training tracking, regulated role certification compliance, and employee lifecycle activities. This role serves as a key HR contact for employees and managers, resolves complex operational requests, supports HR reporting and audits, oversees organization-wide training compliance tracking, monitors compliance requirements for regulated roles, and identifies opportunities to improve processes, accuracy, and service delivery.

The Senior HR Operations Specialist is expected to exercise sound judgment, maintain confidentiality, and provide guidance on established HR procedures while partnering closely with HR leadership and cross-functional teams.

• Employee Data & Records Management:
  Maintain accurate employee records in HR systems, conduct routine data audits, resolve discrepancies, and ensure employee files and documentation are complete, current, and compliant.
• Employee Lifecycle Transactions:
  Independently process onboarding, offboarding, promotions, transfers, reclassifications, status changes, compensation updates, and other employee changes accurately and timely.
• HRIS Administration:
  Maintain and update employee information in UKG and other HR systems, troubleshoot system or data issues, support workflow improvements, and generate standard and ad hoc reports.
• Employee & Manager Support:
  Serve as a knowledgeable point of contact for employee and manager questions, manage HR requests through service channels or ticketing systems, resolve routine to moderately complex matters, and escalate sensitive issues as appropriate.
• Compliance & Documentation:
  Support compliance with employment laws, HR policies, I-9 requirements, personnel file standards, record retention practices, wage and hour procedures, and internal HR controls.
• Mandated Training Tracking & Compliance:
  Oversee organization-wide mandated training tracking, monitor completion status, maintain accurate compliance records, follow up on overdue training, prepare compliance reports, and partner with leaders to ensure training requirements are completed timely.
• Regulated Role Certification Compliance:
  Oversee compliance tracking and enforcement for regulated roles with job-required certifications, licenses, permits, or other role-specific requirements; monitor expiration dates, maintain accurate compliance records, follow up on missing or expired documentation, escalate non-compliance, and partner with leaders to ensure employees remain qualified for assigned roles.
• Reporting & Data Analysis:
  Prepare recurring and ad hoc HR reports, validate data accuracy, identify trends or gaps, and provide operational insights to support decision-making and workforce planning.
• Benefits Administration:
  Administer benefits-related processes, including employee enrollments, qualifying life events, benefit changes, employee inquiries, vendor coordination, and data updates in partnership with payroll and benefits providers.
• Workers’ Compensation Administration:
  Support workers’ compensation administration by tracking claims documentation, coordinating with employees, managers, carriers, and internal partners, monitoring claim status, maintaining accurate records, and supporting timely follow-up on work-related injury matters.
• Process Improvement:
  Identify opportunities to streamline workflows, reduce errors, improve employee experience, strengthen controls, and create or update SOPs, templates, checklists, and job aids.
• Project & Initiative Support:
  Lead or support assigned HR operations projects, audits, system updates, policy…