E-Commerce Executive Job Commerce area,California USA,Marketing / Advertising / PR

Job Summary
Responsible for the implementation and management of an ecommerce operation. developing and driving online strategies to help increase sales and profitability of a company’s ecommerce activities. Ecommerce executives also play a vital role in a company’s customer service, working to ensure customer satisfaction levels remain high.

Job Duties And Responsibilities

Coordinate order processing, delivery and returns of customer orders.
Oversee all related platforms performance and functionality.
Plan and execute the digital campaign to increase traffic and optimize ROI.
Coordinate order processing, delivery and returns of customer orders.
Prepare insights report and data mining outcome.
Monitor and enhance platform performance.
Monitor and enhance user experience on a timely basis.
Monitor and report competitors’ activities.
Follow up on 3rd party platforms (product availability, pricing, promotions and performance).
Analyze data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
Analyze various data in order to deliver data driven strategies in order to deliver top performance and achieve KPI’s.
Oversee the restocking of inventory to ensure customers have access to desired products.
Use tracking tools such as Google Analytics to develop reports to review performance and track goals.
Developing Digital Strategy:
Working with management, analyze the objectives and vision of the company and develop a digital marketing strategy that will be used as a guide for upcoming campaigns and projects.
Develop content calendar and oversee website uploads and landing pages development.
Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
Develop and implement ecommerce strategy in order to improve website performance
Work with developers to improve website speed.
Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition.

Requirements & Skills

Minimum 2 years’ experience in Digital and E-commerce related field.
Proficiency in running Google Ads and digital media campaigns (FB, IG, Snap Chat, Tok-tok)
Graduate from marketing, management, or computer science college
Email marketing knowledge.
Customer service oriented.
Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse e-commerce performance metrics.
Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM.
In-depth knowledge of troubleshooting and problem-solving techniques to maintain performance and mitigate potential issues.
Experienced in managing and improving website and customer.
Knowledge of Ecommerce Platforms:
Experienced in using Woo Commerce.
Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies.
Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools.

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