Retail Sales Lead Citadel Outlets - Commerce, CA

Job Description

Fabletics is looking for a Retail Part-Time Sales Lead for our new location at Citadel Outlets in Commerce, CA.

Step into the role of Sales Lead and take charge of delivering an exceptional, best‑in‑class customer experience while supporting both Sales & Operations. You will leverage cutting‑edge technology to create a seamless shopping journey between online and retail stores. Collaborate with a driven Store Manager, dedicated leaders, and a passionate team of associates, all united in helping our customers live their passion.

We are looking for a self‑starter with high energy who loves engaging with new people. Join a tight‑knit group of key players, working together to exceed KPIs and propel the business to new heights. Ready to lead the way?

This position will report to the Store Manager.

• Embody our culture and values and provide insight to our customers on how to live their passion.
• Actively engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment, ranging from store events & promotions to community projects.
• Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations.
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall Customer experience.
• Maintain store‑merchandising guidelines that make the store easy to shop and add value to customers’ purchase journey.
• Actively participate and provide feedback to the Store Manager to continuously improve the business.
• Strive for excellence and exceed store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, as well as identify and communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10‑30 lbs.

• 1‑year minimum of work experience within a retail environment; prior retail management experience a plus.
• Knowledge & familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition and other healthy activities.
• Ability to socially interact with customers, employees and business partners inside and outside the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• High degree of comfort dealing with ambiguity, including the ability to take initiative.
• Familiar with retail inventory and P.O.S. systems.
• Self‑motivated, good communicator, innate ability to bring the best out in others.
• Ability to multi‑task, set priorities and work well under pressure.
• Flexible in work hours, open to evenings, weekends and national holidays.
• Position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.

• Willing to work onsite and have a flexible schedule, including evenings, weekends, and holidays.

• Salary between $18.00 – $20.00 per hour depending on experience.
• 70 % employee discount on Fabletics Brands.
• Free outfits each month.
• Annual bonus plan.
• Flexible schedule.
• And more.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We encourage you to apply regardless of meeting all qualifications and/or requirements.