Assistant Store Manager - Commerce Tanger Outlet

About Southern Tide

Southern Tide, LLC is a Greenville, S.C.

-based lifestyle apparel brand that shares love for the coastal lifestyle through premium products, experiences, and service. Founded in 2006, the brand offers an array of apparel and accessories for men, women, and kids.

Assistant Store Manager supports the store manager in executing the store strategy to achieve performance goals. The role leads others by teaching and coaching store staff to cultivate a high‑performing team that delivers a best‑in‑class customer experience.

• Support the store manager in achieving financial targets by monitoring and improving measurable business statistics.
• Manage store staff to maximize sales, traffic flow, floor coverage, and customer engagement; adjust schedules as necessary.
• Lead by example, model company core values, and appropriately manage conflict.
• Model and supervise the selling environment, providing consistent coaching on sales, product, and staff training to ensure the highest level of customer service and sales.
• Partner with the store manager to execute effective store communications and keep staff involved and updated.
• Maintain Southern Tide aesthetic across all touch points, including associate presentation, dress, visual standards, maintenance, and merchandising.
• Assist in recruitment, selection, and onboarding of store staff.
• Train, guide, and coach staff on selling and service skills, driving transformational customer experiences and exceeding sales targets.
• Ensure visual merchandising and maintenance standards are met at all times.
• Adhere to all operational policies and procedures.
• Ensure accuracy of information entered in POS and other technology.
• Make bank deposits and open/close store and/or registers.
• Lead the team in handling merchandise receipts and transfers quickly and accurately.
• Lead the team in the visual merchandising of the sales floor.
• Understand, execute, and train on all cash‑handling and reporting functions.
• Enforce people policies and process employee paperwork accurately and in a timely manner (payroll, time/attendance, changes, discipline).
• Protect company assets by adhering to all loss prevention and operational policies and procedures.
• Develop and deliver coaching on selling and service skills to drive transformational customer experiences and exceed sales targets.

• High school diploma or equivalent;
  Bachelor’s degree with a focus in Business and/or Merchandising preferred.
• Generally 4+ years retail experience with at least two years of supervisory/management experience.
• Proficient in Outlook, Excel, and Word.
• Basic retail math skills.
• Experience with POS systems.
• Exposure to merchandising and retail visual concepts.
• Strong communicator who guides and influences others effectively.
• Comfortable facilitating conflict resolution through interpretation of company policies.
• Analytical thinker who enjoys problem solving.
• Ability to multitask and stay organized.
• Natural leader who enjoys hands‑on work.

• Competitive benefits packages may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, educational reimbursement options, and product discounts.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, or any other characteristic protected by law, or any combination of two or more of the characteristics listed here.