Key Account Coordinator

Who We Are: When you join MISA Imports, you join a team that is taking the wine and spirits industry to new heights. Sharing an entrepreneurial mindset as leaders, visionaries and subject matter experts in wine and supply chain, we work collaboratively to ensure our team members remain agile and challenged, fulfilling their professional endeavors while contributing to our vision. If this resonates with you, we would love for you to join the MISA family.

Job Type: Full‑time

Your Part In It: Working as our Key Account Coordinator, you will serve as the primary point of contact for our wholesale distributor partners, supporting day‑to‑day coordination, communication, and execution across key accounts. You will be responsible for relaying new project order details to distributors, managing their orders to ensure an on‑time launch, and keeping our key retail accounts informed on project statuses.

You will work closely with our sales team and internal operations departments to manage the flow of orders. Additionally, you can expect to closely monitor and manage the inventory levels for those states in which you are assigned.

• Maintains regular communication with assigned distributor‑wholesale partners.
• Assists Procurement to determine accuracy of incoming items and quantity arriving.
• Monitors and manages inventory levels for distributors and a 3PL warehouse.
• Resolves any inventory stock issues quickly, including out of stocks, delays, and mis‑shipments.
• Maintains regular sales communication and support with customers/buyers and wholesale‑distributors to ensure steady and timely flow of product to stores.
• Serves as the liaison and communicator between retail customers and wholesale‑distributors regarding new commitments, daily shipments, and product launches.
• Prepares order consolidations and coordinates trucking needs with our logistics team.
• Strategizes with logistics to reorganize and reroute shipments to meet program deadlines.
• Compiles and relays wholesale‑distributor information including item set up criteria, FOB pricing calculations, PO coordination.
• Enters wholesaler‑distributor orders into Net Suite.
• Strategizes with distributors to reduce margins where possible to ensure the best prices.
• Encourages sales on wine opportunities.
• Works along side sales with the retail buyers to secure new programs and orders.
• Supports sales offers through coordinating sample deliveries to retail buyers.
• Works with Accounting and Finance to ensure billing is correct, approves invoices, issues credits.
• Other duties as assigned by management.

• Bachelor’s degree required.
• Proficient in Microsoft Office Suite.
• Excellent interpersonal skills.
• Experience in Oracle, Net Suite or SAP system preferred.
• Experience in Wine & Spirits preferred.
• Self‑starter.
• Analytical.
• Problem solving.
• 2+ years of Account Managing Experience.
• 2+ years of Customer Service experience.

• Robust industry with training and mentorship.
• Full Benefit options, including Medical, Dental & Vision.
• Catered Lunches every Friday.
• Generous PTO.
• 401(K) matching.
• Safe Harbor & Yearly Pension.
• Referral Bonuses.
• Paid maternity & paternity leave.
• Long Term & Short Term Disability – employer paid.
• Employee Life Insurance.

Misa Imports is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Salary: $65,000-$70,000