PT Sales Associate - Citadel Outlet

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Citadel Outlet location in Commerce, California
. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

Consistently achieve or exceed individual & store sales and other commercial KPIs

Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

Capture client data by cultivating new and existing client relationships

Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

Foster a culture of collaboration and open communication with colleagues and management

Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

Ensure both the sales floor and stockroom are well-organized

Adhere to all company policies and procedures

1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service

• Experience in generating sales, building, and developing client relations
• Professional working proficiency in Mandarin a plus

Demonstrated verbal and written communication skills

Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

Excellent organizational, follow-up, and time management skills

Passion for the Marc Jacobs brand and product offering

Computer skills including operating a POS and navigating Microsoft Office suite

Must have flexibility to work a retail schedule including evenings, weekends and holidays

The compensation for this position ranges from $17.50 - $18.00 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with Perk Spot.

MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways.

We encourage you to apply even if you don’t meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.