Director of Sales | Lake M​/F​/NB

Position: Director of Sales | Opening Mama Shelter Lake M/F/NB)
Job Description
As the Sales Director for Mama Shelter Lake Como, you will lead the commercial strategy, build powerful partnerships, and ensure the property is fully booked and highly regarded. You will drive revenue, manage the sales pipeline, represent the brand, lead the sales team, and collaborate closely with Marketing, Revenue Management, and Operations.
Responsibilities

Drive top-line revenue through strategic sales planning, proactive prospecting, and strong account management.
Develop and execute sales strategies aligned with business goals and market trends.
Build and maintain strong partnerships with corporate clients, travel partners, agencies, and key stakeholders.
Manage the sales pipeline, identify new business opportunities, and ensure consistent conversion and growth.
Represent Mama Shelter externally at networking events, trade shows, and client meetings.
Lead, coach, and inspire the sales team to exceed targets while fostering collaboration and accountability.
Work closely with Marketing, Revenue Management, and Operations to ensure aligned commercial strategies.
Monitor KPIs, analyze performance data, and adjust strategies to maximize results.
Negotiate contracts and agreements that deliver value while protecting the property's commercial interests.
Identify emerging markets, segments, and partnerships to drive long‑term business growth.

Qualifications

Strong experience in hospitality sales leadership.
Excellent deal‑making skills with a focus on building relationships and closing business.
Strategic thinking combined with operational execution.
Ability to juggle multiple priorities with confidence and organization.
Results‑driven, motivated by targets and achievements.
Inspiring leadership style with energy, positivity, and clear direction.
Comfortable presenting, networking, and representing the brand externally.
Effective collaboration across departments to achieve shared goals.
Calm under pressure, adaptable to changing market conditions.
Proactive, curious, and always seeking new opportunities.
Respect for confidentiality and strong professional integrity.

Preferred Qualifications

Pre‑opening or lifestyle hospitality experience.
Strong knowledge of corporate, leisure, and group segments.
Experience working with international markets.
Commercial sharpness combined with a fun brand personality.
Passion for networking and celebrating team wins.

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