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Logistics Customer Service Representative

Job in Compton, Los Angeles County, California, 90220, USA
Listing for: Integr8staff
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 22 - 23 USD Hourly USD 22.00 23.00 HOUR
Job Description & How to Apply Below

Logistics Customer Service Representative

Job Title – Logistics Customer Service Representative

Company Location – Compton, CA

Fully On-site, No Remote

Temp-to-hire

Pay Range; $22-23/hr doe

Job Summary of the Logistics Customer Service Representative position

Integr8staff seeks a bilingual English/Spanish Logistics Customer Service Representative to support customers by providing helpful information, answering questions, and responding to all concerns they may have.

Responsibilities of the Logistics Customer Service Representative position
  • Receive and process outbound orders by EDI system, phone fax, or email in our in-house WMS system 3PL Central.
  • Prepare routing information, schedule appointments with carriers and shipping documents that would include labelling information.
  • Create bills of lading (BOL) and review shipping instructions, forward or provide all paperwork to the warehouse shipping clerk
  • Speak with customers by phone/ email regarding returns, shipments, deliveries, and inventory status.
  • Notify the customer of shipping dates, anticipated delays, or any additional information that may be required by the customer.
  • Prepare any follow-up requests for shipments or deliveries to ensure delivery can be made by the specified dates required.
  • Make changes to or cancel orders/back orders ONLY if customer approves or requests to do so.
  • Process inbound returns as requested and forward shipping and receiving information via e-mail.
  • Send daily, weekly, or monthly reports to customer as requested.
  • Update the customers with any issues in a timely manner so we can come up with a solution
  • Provide the warehouse with all requirements specified for the accounts you are handling
Requirements of the Logistics Customer Service Representative position
  • High school diploma or equivalent are required
  • At least 2 years of logistics, trucking, 3PL customer service
  • Strong communication and problem-solving skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Detail-oriented with strong follow-up and time management skills
  • Ability to build positive working relationships with drivers, carriers, customers, and internal teams
  • Basic computer proficiency and ability to learn company systems quickly
  • Bilingual English/ Spanish is required.

Updated resume is required for consideration. Only Local candidate swill be considered
- Position does not offer relocation or visa sponsorship.

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