Client Relationship Consultant ; Banker - Compton, CA

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Client Relationship Consultants build relationships with customers and engage them via multiple channels, including in‑person, by appointment, and virtually, to provide the best possible counsel while adopting a digital‑first mindset.

• Engage customers via multiple channels, including in‑person, by appointment, and virtually, to provide the best possible counsel while adopting a digital‑first mindset.
• Build and foster relationships through proactive outreach, follow‑up, and understanding their financial needs and banking channel preferences.
• Identify solutions for new and existing clients based on their needs and recommend products appropriately.
• Maintain a working knowledge of consumer and business banking products, digital products and services.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members.
• Open new consumer and business accounts, complete service requests and submit credit applications.
• Proactively educate clients on emerging and self‑service digital products and services.
• Leverage available resources and technologies to optimize the client experience.
• Ensure compliance with National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including background and credit checks.

• High school diploma or equivalent.
• Minimum 3‑4 years of job‑related retail banking experience, or equivalent experience and training.

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
• Demonstrated proficiency in making recommendations that meet customers’ needs both reactively and proactively.
• Experience in the financial services industry (preferred).

This role requires working from a U.S. Bank location for all scheduled work days.

Pay Range: $23.19 - $28.35

• Health, dental, and vision coverage.
• Basic term and optional term life insurance.
• Short‑term and long‑term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer‑funded retirement plan.
• Paid vacation (2‑5 weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and safe leave accruals up to 80 hours per calendar year (subject to law).

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, and other factors protected under applicable law. U.S. Bank participates in the E‑Verify program.