Turnaround General Manager

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance‑driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

This role is responsible for overseeing all aspects of the turnaround organization in the petrochemical industry, ensuring safety, quality and execution goals are met. The incumbent directs the efforts of their team to effectively comply with company and client protocols, requirements and expectations for turnaround work.

• Fostering a continuous improvement process and culture focused on delivery of high-performance turnarounds (readiness reviews, post turnaround reviews with manageable actions items)
• Utilization of key resources and equipment related to turnarounds
• Developing and utilizing forecasting tools for key resources and equipment
• Ability to support sales and marketing efforts for turnaround business opportunities
• Responsible for overseeing estimating efforts of turnaround events, ensuring scope, and estimating deliverables are defined and are met
• Responsible for ensuring all turnaround projects have a right sized organization for the size and complexity of the project
• Responsible for identifying and ensuring all company and client deliverables are met
• Responsible for management of budgeted work scope, including change management tools and communication
• Responsible for implementation of visible performance metric reports including P/A or earned value, schedule compliance, manpower staffing curves, etc. in compliance with company and client requirements
• Development of financial forecasting including profit and loss responsibilities
• Establishing and maintaining a productive working relationship with key company and client personnel
• Ensuring all work is executed in compliance with client and company quality control standards
• Providing a work environment that is consistent with company policies regarding discrimination, violence or harassment
• Managing the hiring of personnel, as required, to meet workload demands
• Administering subcontract and union relationships, as needed
• Administering and documenting corrective action in accordance with company and/or client requirements
• Provide periodic feedback on subordinates and make recommendations for improvement and wage adjustments

• Technical Expertise: demonstrates the specific skills necessary for the work assigned; has a deep understanding of the industry and how turnaround work should be accomplished. Recognizes when problems can arise and takes steps to mitigate or eliminate problems
• Multi-tasker:
  Ability to prioritize and manage time effectively
• Reasoning:
  Makes good decisions based on available information. Looks for root‑case of problems and applies sound judgement to correct issues
• Time Management:
  Sets priorities and follows-up to ensure deadlines are met
• Flexibility:
  Can adeptly shift resources and priorities based on changing needs and/or conditions
• Persistence:
  Follows up on issues and ensures resolution. Does not get easily side‑tracked on unimportant issues
• Detail oriented:
  Pays close attention to details and work is error‑free. Ability to spot and correct errors quickly
• Business Acumen:
  Understands business drivers and can deliver results. Uses business data to look for areas to make improvements and close gaps if necessary
• Lead others:
  Demonstrates positive, people-oriented leadership. Delegates work and manages workflow. Holds others accountable for delivering on established objectives
• Customer‑Focused:
  Provides a high level of service to the client and internal customer. Takes time to listen to concerns and resolve quickly. Can redirect others to improve client satisfaction

• Ten (10) years of Project Management experience in the petrochemical industry
• 8-10 years leading a team of others. Experience in staffing, hiring…