Yard Supervisor

Summary / Objective

In this role, the Yard Supervisor is responsible for all daily yard activities, including planning, gate management, yard drivers, yard equipment, shuttles to off-site yards, and yard inventory locations. The Yard Manager pursues exceptional service to internal stakeholders – the warehouses and dock personnel who unload and load freight.

• Manage a 24/7 yard operation, including off-site yard locations.
• Maintain constant communication with key stakeholders for import and domestic carriers to foster positive relationships.
• Ensure the yard is clean, safe, and maintained in line with safety guidelines.
• Drive yard operation productivity to meet and exceed KPI goals.
• Approve all labor hours for yard staffing.
• Create and confirm that DOT driver files for Class A drivers are kept.
• Ensure street-legal yard tractors display proper DOT placarding.
• Oversee internal customer relationships and exceed expectations regarding KPIs and productivity.
• Monitor and report issues with yard infrastructure or the Yard Management System.
• Analyze current processes and usage of the YMS, making recommendations for process improvements.
• Maintain a fleet inventory of yard tractors and add resources during peak seasons as needed.
• Evaluate ingate and outgate processes, adjusting them to keep gates moving with minimal delays.
• Conduct scheduled yard audits to ensure accuracy.
• Ensure off-site yards properly record and report activity at each location.
• Collaborate with departments such as dray planning, warehouse ops, and the office.
• Plan and implement efficient labor utilization to achieve budgeted goals for gate staff and yard workers.
• Ensure a skilled workforce by collaborating with HR, temporary agencies, and Safety Management in delivering required training programs.
• Establish standard operating procedures and continuous-improvement activities to achieve optimal efficiency and ROI.
• Develop a productive staff through recruitment, selection, performance management, and recognition programs.
• Ensure employee commitment to Custom Goods’ mission, vision, and values.
• Provide for the safety and well-being of all employees.
• Participate in annual operating budgets, capital investment, cost-reduction, continuous improvement, and accident-prevention programs.
• Communication skills: ability to read, analyze, and interpret verbal and written requests; compose clear letters, memos, emails; and present professionally to internal and external customers and vendors.

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

$22.00 per hour.

• High School or GED with relevant job experience.
• Two to three years of proven supervisory or managerial experience in a high-volume warehouse, preferably cross-dock or transloading, distribution, manufacturing, or a similar environment.
• Demonstrated effective management skills: planning, organizing, communicating, directing, controlling, and innovating.
• Strong organizational skills and excellent customer-service orientation while dealing with diverse stakeholders.
• Excellent interpersonal and communication skills, both verbal and written.
• Computer literacy in MS Office Suite; prior experience with Warehouse Management Systems or Yard Management Systems is desirable.