Sales Associate

Job Overview

We’re looking for part‑time Sales Associates who are passionate about delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized and well‑stocked, and providing seamless checkout experiences.

• Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions to enhance their shopping experience and drive sales.
• Resolve customer concerns, offering alternative solutions and turning returns into exchanges when possible.
• Communicate needs to management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Collaborate with the team to achieve overall store and company objectives, contributing to a positive work environment.

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as cash registers, handheld and mobile devices.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information‑gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on‑the‑job training.

• Frequently operate a cash register.
• Move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5‑10 feet.
• Ascend/descend ladders to retrieve and put away stock.
• Kneel, bend, twist, and stoop regularly, including in the stock room and on the sales floor.
• Communicate and exchange information with customers on the telephone and face‑to‑face in the store, and with managers and coworkers.
• Move across the sales floor assisting customers and to/from the stock room to retrieve and put away merchandise.
• Work a flexible schedule to meet business needs, including day, evening, weekends, overnight shifts, and travel as required.
• Identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Remain in a stationary, upright position for 80% of the time.

Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness, we have you covered.

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Type:
Hourly

Starting at: $17.28