Claims Assistant - Workers Comp; On-Site Concord, CA

Overview

We invite you to grow your career with us in Concord, California. This role involves supporting the claims staff and performing office tasks associated with the client program.

• Set up and enter new claims into the claims management system.
• Input and review notes/diaries in the claims management system as instructed.
• Process payments.
• Process mail: filing, faxing, and photocopying.
• Review, prepare, create, and/or send letters, reports, and forms.
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
• Perform other activities/projects as assigned, including preparation and distribution of computer reports.

• Perform other duties as assigned.
• Support the organization's quality program(s).

• High school diploma or GED required.
• Six months of clerical or customer service experience, or equivalent combination of education and experience.
• Excellent oral and written communication.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed performance competencies.

When applicable and appropriate, consideration will be given to reasonable accommodations. The role requires computer keyboarding and travel as required.

Starting pay: $20.00 - $22.00 per hour. Benefits include medical, dental, vision, 401(k) with matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other voluntary benefits.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable fair‑chance ordinances. Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace.