Program Assistant - EAC

Job Details:
Level: Entry,

Job Location:

Early Alert Canine Field Office - Concord, CA 94520, Position Type:
Full Time, At Canine Companions, we’re dedicated to making a difference in the lives of people with disabilities. As an employee, you’ll help provide independence to individuals, while also giving a dog a meaningful job. Our commitment to our mission is reflected in our equally strong dedication to our employees.

• Employer-Paid Health Coverage:
  Medical, dental, and vision benefits for staff
• Paid Time Off: 14 paid holidays annually, including an Inclusion Holiday, plus 17 paid days off (PTO) during your first year
• Retirement Savings:
  Employer-matched 403(b) retirement plan
• Community Engagement:
  Additional paid hours to volunteer within your community
• Employee Assistance & Wellness Programs:
  Support for both professional and personal well-being
• Inclusion and Diversity Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress

Employee Testimonial “Seeing the full circle of teams: puppy, to training, to placement to graduation and after, it's kind of amazing the amount of moving parts, particularly when dealing with both people and dogs that we are still so successful in what we do.” – Program Team Member

The Program Assistant is responsible for ensuring that all client applications are processed appropriately and provides general support.

• Reading, assessing and responding to all requests regarding applications.
• Applicant tracking throughout application process
• Submission of completed applications to review committee
• Office administration support in Salesforce
• Conduct volunteer onboarding
• Instruct clients during Team Training
• Provide follow-up and support to graduates following Team Training
• Coordinate dog transport

To be successful in this role, candidates should possess the following:

• Ability to perform several tasks concurrently
• Time management and organizational skills
• Excellent verbal and written communication skills
• Ability to organize and maintain detailed records, complete paperwork and meet deadlines
• Ability to use computers; word processing, spreadsheet, email, customer relations management database, internet-based phone system
• Knowledge of office equipment

• Previous administrative or office experience preferred
• Dog handling experience preferred
• Prior experience working with people with disabilities desired

• Salary Range: $20-22 per hour

• Full-Time

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

The base salary range above represents the low and high of the range for this position. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees.

Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

If you need accommodations during the interview process, please let us know. We are committed to ensuring all applicants have equal access to the opportunity to succeed.