Preschool Sports Program Coach

Program Manager (Utility Operations)

Location:

• San Francisco Bay Area (U.S.). Primarily remote with occasional travel for stakeholder meetings, Hybrid cadence for key workshops and program milestones.

• Full‑Time, Exempt
• About Celerity:
  Celerity is an agile risk optimization company that empowers public utility organizations by converting complex data into clear, actionable intelligence to mitigate risk, optimize assets, and maximize project results.
• We partner with utilities across the United States to solve complex operational, data, and compliance challenges through a combination of deep industry expertise, advanced analytics, and practical execution.
• Our teams operate at the intersection of engineering, GIS, data, and program management to drive measurable, field‑impacting results.
• Position Overview:
  
  The Program Manager will lead high‑impact operational transformation initiatives across utility programs, with a strong emphasis on GIS, mapping, and asset data workflows.
• This role is responsible for evaluating current‑state processes, designing scalable future‑state operating models, and driving measurable improvements in efficiency, quality, and execution consistency.
• The Program Manager will work across multiple functional areas including operations, GIS strategy, quality, and program leadership to align process improvements with broader Asset Knowledge Management (AKM) and system‑wide objectives.
• This is a highly visible role requiring strong leadership, structured problem‑solving, and the ability to influence stakeholders across all levels of the organization.
• Key Responsibilities:
  • Process Transformation & Optimization:
    Lead end‑to‑end process improvement initiatives across utility operations, GIS, and asset data workflows.
  • Develop detailed current‑state and future‑state process maps across key functional areas (e.g., mapping workflows, data validation, field‑to‑system integration).
  • Identify inefficiencies, bottlenecks, and failure points within existing processes.
  • Design and implement Lean‑based solutions to improve efficiency, throughput, and data quality.
  • Establish standardized workflows, documentation, and governance frameworks.
• Program Leadership & Execution:
  Serve as a program lead for process improvement initiatives, coordinating across multiple work streams and stakeholders.
• Drive alignment across operations, GIS, quality, and executive leadership teams.
• Facilitate working sessions, workshops, and decision‑making forums to advance process changes.
• Translate business objectives into structured execution plans with clear milestones and deliverables.
• Ensure successful adoption of new processes through stakeholder engagement and change management.
• Performance Management & Continuous Improvement:
  Define and track key performance indicators (KPIs) related to process efficiency, quality, and delivery.
• Deliver measurable improvements in operational performance, including cycle time reduction and increased throughput.
• Establish monitoring frameworks and dashboards to track ongoing process performance.
• Support continuous improvement initiatives aligned with PDCA (Plan‑Do‑Check‑Act) methodologies.
• Integrate lessons learned into ongoing process refinement and program evolution.
• Cross‑Functional Coordination:
  Partner with GIS, data, quality, and engineering teams to ensure process alignment across systems and workflows.
• Coordinate with program and portfolio leadership to ensure consistency across parallel initiatives.
• Support integration of process improvements into broader program structures, including quality review and corrective action programs.
• Align process changes with regulatory, compliance, and audit requirements as needed.
• Documentation & Governance:
  Develop and maintain process documentation, including workflows, SOPs, and governance artifacts.
• Define roles and responsibilities (RACI frameworks) across process areas.
• Support the establishment of a “gold standard” process architecture for utility programs.
• Ensure documentation is accessible, standardized, and aligned with program needs.
• Required Qualifications:
  • Bachelor’s degree in Engineering, Business, GIS, or related field.
  • 5–10+ years of experience…