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Senior Service Delivery & Customer Success Lead
Job in
Concord, Contra Costa County, California, 94527, USA
Listed on 2026-06-01
Listing for:
Cubic Corporation
Full Time
position Listed on 2026-06-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support
Job Description & How to Apply Below
Cubic Corporation is seeking a Service Delivery Manager in Concord, California to lead service delivery for designated customer accounts. This senior role focuses on ensuring operational excellence, maintaining SLAs, and enhancing customer engagement through continuous improvement.
The successful candidate will have over 10 years of experience in service delivery, strong ITIL knowledge, and proven ability to manage cross-functional teams. The role involves significant customer interaction and responsibility for financial performance. Join us in delivering outstanding services!
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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