Bilingual Spanish Personal Banker

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement

• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions

• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals

• Support everyday banking needs, including new account openings, service requests, and credit applications

• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards

• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs

• Deliver accurate, compliant service while exercising sound judgement within defined risk controls

• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Requirements

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bilingual speaking and listening proficiency in Spanish/English

Core Competencies

Demonstrates strong customer engagement and relationship-building skills while effectively utilizing digital tools to enhance the banking experience. Proficient in cash handling, compliance, and operational standards to support branch growth and customer needs.

Highest-signal resume keywords

• Customer Relationship Management
• Bilingual Proficiency in Spanish/English
• Cash Handling
• Compliance and Operational Standards
• Digital Tools Adoption

ATS Optimization Keywords

Soft Skills

• Proactive Communication
• Discovery-Driven Conversations
• Sound Judgement

Industry Keywords

• Banking Products
• Service Requests
• New Account Openings
• Credit Applications
• Branch Growth