Information Technology Manager

Join a team dedicated to excellence, community impact, and supporting one another. At CCCERA, we are prudent stewards of public pension benefits, driven by a mission of accuracy, trust, and service. We empower our employees to drive change in a culture built on transparency and caring. By choosing a positive attitude, staying present for one another, and finding joy in our daily work, we create a vibrant environment where you can build a meaningful career while securing the financial futures of those who serve our community.

Explore opportunities to grow with us at the CCCERA Careers Page.

Under general direction of the Deputy Chief Executive Officer, the successful candidate will plan, organize, oversee, coordinate and review the work of staff providing support to CCCERA’s information technology programs.

Functional area

s of responsibility include planning, programming, installation, integration, testing, operation, maintenance and security of all CCCERA information technology operations. The IT Manger will participate in the development and implementation of goals, objectives, policies and priorities for assigned areas; recommend, within CCCERA policy, appropriate staffing and service levels; recommend and administer policies and procedures; prioritize and allocate available resources; exercise direct supervision over professional and technical staff;

and perform related work as required.

• Plans, manages and oversees the daily functions, operations and activities of the Information Technology Division; functional areas of responsibility include the planning, programming, installation, integration, testing, operation, maintenance and security of all CCCERA information technology operations.
• Supervises, coordinates and participates in the implementation of organizational, staffing and operational activities for the Information Technology Division including application development, network administration, and database analysis or systems security.
• Oversees CCCERA’s technology infrastructure, including pension administration software system, imaging system, financial systems, data and databases, servers, email systems, firewalls, network resources, personal computers, phone and voice mail systems, system backups and overall network security.
• Participates in the development and implementation of information technology goals, objectives, policies and priorities; recommends, within policy, appropriate staffing and service levels; recommends and administers policies and procedures, prioritizes and allocates available resources.
• Develops and standardizes procedures and methods to improve the efficiency and effectiveness of service delivery methods and procedures; identifies opportunities for improvement and recommends changes to executive management; coordinates technology activities with other CCCERA departments, management and staff.
• Recommends and administers policies and procedures such as technology protocols and security policies, while ensuring that regulatory and legal requirements are met.
• Participates in the selection of, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; implements discipline and termination procedures.
• Defines, documents, implements and leads the enforcement of information technology best practices, methodologies, policies and procedures.
• Analyzes existing systems, networks, hardware, and applications use and make recommendations to executive management to assist them in making successful, cost-effective technology choices.
• Assumes management responsibility for the safeguarding, availability, accessibility and security of CCCERA technology, communication lines and computer systems.
• Develops, maintains and coordinates the coordination of information technology disaster recovery efforts, including the maintenance and testing of disaster recovery sites.
• Manages special information technology projects for the department, business users and the Board of Retirement.
• Directs and ensures the provision of quality customer service.
• Prepares and manages the division’s annual budget; monitors expenditures to ensure compliance with budget obligations.
• Requests, reviews, and maintains schedule of SOC (Service Organization Control) reports from vendors and third parties.

This class is distinguished from other CCCERA classifications by its responsibility for managing all information technology functions for the Association. Emphasis is placed on the ability to perform complex, diverse, information technology tasks with a high degree of skill and creativity, working closely with internal divisions to implement and maintain operational software packages, hardware, networks, security, database and web sites. As a working manager, the Information Technology Manager may be called upon to perform tasks ranging from programming or development of information technology…