Director, AI Operations

About Ontra

Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management.

Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.

Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.

Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.

Ontra is seeking a Director, AI Operations reporting to our Vice President, Business Operations and Strategy.

For this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below.

We’re looking for someone excited to drive strategic AI operations leadership, enhance company-wide AI training and enablement, foster a thriving AI community of practice, and manage our comprehensive AI governance and tool stack. If you’re passionate about spearheading transformative AI initiatives and empowering teams across all departments, join us in revolutionizing our internal capabilities.

If you are a strategic, self-directed AI leader with strong technical fluency, a hands-on approach to solving complex problems, and the ability to translate advanced AI concepts into impactful, business-driven solutions, we’d love to get to know you!

• AI Operations Leadership & Strategy:
  Lead a centralized AI operations unit that guides departments in executing AI initiatives, serving as the key expert on integrating AI into business workflows and processes.
• Internal AI Automation
  
  Roadmap:
  
  Develop and maintain a strategic roadmap for AI automation projects, ensuring alignment with organizational goals and facilitating the transition of emerging AI capabilities into actionable solutions.
• Company-Wide AI Training & Enablement:
  Ensure all employees receive relevant AI training to enhance job efficiency, fostering an environment where AI adoption is standard practice through curated resources and empowered AI advocates.
• Community of Practice Leadership:
  Oversee the AI Ops Community of Practice, promoting regular knowledge sharing and collaboration among embedded AI personnel across departments to support project success.
• AI Governance, Security & Tool Stack Management:
  Manage the internal AI tool stack, ensuring compliance with security standards and effective vendor relationships in collaboration with Engineering, Security, Procurement, and Legal teams.
• Cross-Functional Partnership:
  Collaborate with department leaders to identify high-impact AI opportunities, assisting in workflow optimization by providing support, best practices, and removing obstacles through a responsive partnership model.

• Experience:
  
  8+ years in relevant roles with 3+ years leading business transformation and 1+ years focused on implementing AI automation in business operations.
• AI Implementation:
  Proven hands-on experience with AI tools including Large Language Models, automation platforms, and workflow integration.
• Leadership:
  Experience in building and leading cross-functional capability teams or communities of practice.
• Training Development:
  Skilled in identifying, curating, and promoting training resources for…