Site Reliability Engineer

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

We are seeking a skilled Site Reliability Engineer (SRE) / System Engineer to support Skan AI’s enterprise deployments
. This role focuses on ensuring reliable, secure, and scalable infrastructure for AI-driven systems, combining deployment expertise with proactive monitoring and incident management.

Additional Information*

• Deployment Planning & Coordination:
  Lead end-to-end customer Gateway deployments—from strategic planning and infrastructure readiness validation to installation and activation.
• Infrastructure Validation:
  Confirm customer environments meet requirements for networking (TCP/IP, firewall, DNS), storage and computing before deployment.
• Connectivity Testing & Assurance:
  Conduct thorough end-to-end connectivity testing.
• Technical Transition Management:
  Facilitate smooth transitions from development to Production, liaising with stakeholders to set and meet enterprise technical standards.
• Documentation & Standards:
  Produce and maintain comprehensive documentation - architecture diagrams, network configurations, troubleshooting guides, and system monitoring & health maintenance guidelines.
• System Monitoring & Health Maintenance:
  Set up and utilize monitoring and logging tools to proactively identify and resolve performance or stability issues.

• Experience in Systems or Infrastructure Engineering with a strong track record in large-scale environments.
• Hands-on experience with Open Shift/Kubernetes, preferably in on-prem environments. Experience with containerization (Docker, Kubernetes).
• Demonstrated understanding of Open Shift Container Platform (OCP) architecture in large Enterprise Environment.
• Knowledgeable with various assets in OCP environment such as Pods, Deployments, Stateful Sets, Services, Routes, Name spaces / Projects, Config Maps, Secrets, Resource requests/limits.
• Node, cluster, and container troubleshooting;
  Pod crashes;
  Restart loops.
• Containerized Databases instances such as Postgres, Star Rocks.
• Networking & Security:
  Solid knowledge of networking (TCP/IP, DNS, DHCP), firewall configurations, and security best practices.
• Monitoring Tools:
  Familiarity with system monitoring, logging, and incident remediation frameworks.
• Core Competencies:
  
  Strong project coordination, proactive problem-solving, and experience working with Postgre
  
  SQL.
• Strong scripting/automation abilities in Python, or similar.

• Familiarity with Flink, and Star Rocks for data layer integration.
• Knowledge of Citrix-based architecture.
• Rocks, S3, Auth0, Superset.

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free…