IT Support Engineer
Job in
Concord, Contra Costa County, California, 94527, USA
Listed on 2026-06-27
Listing for:
Ashby Lumber Co
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, Technical Support
Job Description & How to Apply Below
Job Details
Location:
Ashby Lumber Concord - Concord, CA 94520
Salary Range: $80,000.00 - $
This job is 100% on-site at our Concord, CA location & not eligible for remote work
Responsibilities- Provide IT support by troubleshooting and resolving OS, desktop applications, and mobile device issues
- Prioritize, complete, and escalation helpdesk tickets as required
- Configure computer operating systems and applications
- Manage VOIP phone system
- Basic understanding of networking
- Adhere to all security processes and procedures
- Follow policies and procedures to ensure all supported computer equipment meets business requirements and operates at peak performance
- 2+ years of experience providing IT support or in a related field
- Ability to troubleshoot desktop applications such as Microsoft Office, Chrome, and other common desktop applications
- Experience with Google Workspace
- Ability to troubleshoot third‑party software systems
- Working knowledge of and troubleshooting Windows 11 and Linux operating systems
- Supporting mobile devices, specifically using an MDM with iPhones and Android based devices
- Experience troubleshooting printers
- Experience supporting Audio/Video systems
- Entry‑level understanding of Microsoft Domain Services such as Active Directory and Group Policies
- Ability to work in a team environment as well as being self‑directed
- Must be independent, self‑motivated, detail‑oriented, highly organized, and able to multitask
- Ability to support remote users
- Ability to lift up to 50 pounds
- Availability to work in our Concord, CA facility on a daily basis
- PCI compliance and security issues
- Epicor Eagle Point of Sale system management
- Knowledge of Proxmox virtual environment and Proxmox Backup Server
- Network configuration and management, including VLANs
- Router and switch management, including Mikrotik and Ubiquiti devices
- Experience with VPN overlay networks, specifically Tailscale and Zerotier
- Medical/Dental/Vision
- Generous HSA Plan with Employer Contributions
- 401(K) & Profit Sharing
- Company Bonus Program
- PTO
- Excellent Employee Discounts
- Fun Employee Appreciation Events
- Employee of the Month Program
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