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SmartMeter Operations Analyst
Job in
Concord, Contra Costa County, California, 94527, USA
Listed on 2026-08-29
Listing for:
Astreya
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
Technical Support, Telecoms Engineering
Job Description & How to Apply Below
*** This will be a Hybrid position requiring One days onsite - Local candidates within commutable distance required***
We are seeking an experienced Smart Meter Operations Analyst to support Smart Meter Operations, AMI infrastructure, and strategic Smart Meter initiatives. This individual will provide operational and project support across Smart Meter devices, Itron technologies, RF communications, relays, access points, data networks, and Meter Data Management Systems (MDMS).
The ideal candidate will have previous experience in electric Smart Meter environments and be able to quickly contribute with minimal ramp-up time.
Key Responsibilities:- Monitor, analyze, troubleshoot, and resolve Smart Meter operational issues.
- Support Smart Meter devices, Itron systems, MDMS, RF/wireless communications, relays, access points, and network infrastructure.
- Perform root cause analysis and support outage, incident, and escalation management.
- Partner with IT, business teams, vendors, and contractors to maintain system performance and reliability.
- Support project implementations, system upgrades, testing, and deployments.
- Participate in design reviews, UAT, equipment evaluations, and technology trials.
- Document processes and provide knowledge transfer, training, and technical guidance to team members.
- Experience supporting electric Smart Meter / AMI environments.
- Hands-on experience with Itron technologies.
- Smart Meters
- Access Points
- Relay Devices
- RF/Wireless Communications
- Data Networks
- Meter Data Management Systems (MDMS)
- Strong troubleshooting and analytical skills.
- Utility industry experience.
- Experience supporting field communications infrastructure.
- Experience with relay lifecycle or large-scale devices
- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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