Lead ServiceNow Developer

Lead Service Now Developer (Third Party Risk Management)

Position Type:
Full-time (Contract) Duration: 12+ Months

Location:

Charlotte, NC / Irving, TX / Concord, CA

As aService

Now Development Lead, you will:

• Lead Service Now TPRM design, development, and enhancements.
• Configure vendor onboarding, risk assessment, due diligence, and remediation workflows.
• Develop and maintain Service Now solutions using JavaScript, Glide APIs, Flow Designer, and Integration Hub.
• Collaborate with Risk, Compliance, Procurement, Audit, Security, and Technology teams.
• Build integrations with internal and external vendor risk systems.
• Design workflows aligned with regulatory and enterprise risk requirements.
• Support platform architecture and Service Now best practices.
• Manage upgrades, enhancements, and production support.
• Create dashboards, reports, metrics, and risk insights.
• Mentor junior developers and conduct code reviews.
• Ensure compliance with SDLC, change management, and control standards.

• 7+ years of hands‑on Service Now development experience.
• 3+ years of experience in Service Now TPRM or Vendor Risk Management.
• Service Now Certified System Administrator (CSA) certification.
• Service Now Certified Application Developer (CAD) certification.
• Proven experience developing and supporting REST and SOAP integrations.
• Experience working within large‑scale enterprise Service Now environments.
• Familiarity with Third‑Party Risk, Vendor Management, Procurement, Compliance, or Audit functions.
• Strong knowledge of vendor risk lifecycle and governance processes.

Strong knowledge of:

• Business Rules
• Script Includes
• Glide APIs
• Client Scripts
• Flow Designer
• Integration Hub

This position is only open to applicants who can be engaged on a W-2 basis.

Salary Range*: $60 to $64 Per hour.

* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal &  protection
• Sick time
• other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

• Named One of America's Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
• One of the Largest IT Staffing Firms in the US
  - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US
  - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at  and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes,…