Tire and Battery Center Team Leader

Position Summary

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the club meets the member’s expectations.

What you’ll do:

• Be a Team Leader — supervise the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club.
• Communicate the goals of the department, set guidelines and expectations for tire and battery service, execute company programs, adhere to policies and advocate for the member, associate and the company.
• Be an Expert — maintain an in‑depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality to ensure the team performs their daily processes consistently.
• Share knowledge and train the team, ensuring they possess knowledge of new products and new technologies and are equipped to do their job effectively.
• Leverage learning resources and attend training conferences to drive continuous improvement.
• Be a Techie — leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement. Utilize handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application and training.
• Be an early adopter of new tools and encourage others to use them.
• Be an Owner — drive the business results, ensure commitment to operational excellence, maintain a neat, clean and safe work area for the team and the members.
• Ensure proactive planning, order equipment, tools and supplies as needed while being cognizant of expense controls, track and monitor returns and special orders, assist in staffing and scheduling, operate cash registers, process transactions and work hands‑on in the physical area when required to support member service.
• Maintain accurate inventory audit safety and compliance standards, complete paperwork, logs and other required documentation and model a commitment to member service.
• Be a Talent Ambassador — train and teach the team to be highly effective, monitor associates to complete e‑learning and trainings on time, identify the potential and desire in others, provide and develop necessary skill sets for the team to deliver high‑quality services, encourage career growth, source new talent internally and externally, and develop, communicate and implement processes and practices to meet business needs.
• Demonstrate, promote and support compliance with company policies, procedures and standards of ethics and integrity; use the Open Door Policy and assist management with correcting ethical and compliance issues and problems.
• Lead and participate in teams by sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality are achieved, and modeling how to adapt to change or new challenges.
• Respect the Individual by embracing differences, building strong relationships, communicating with impact and energy, and fostering a workplace that feels seen, supported and connected.
• Act with Integrity by maintaining the highest standards of integrity, ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company.
• Serve our Customers and Members by delivering results, putting the customer first, making data‑driven decisions, balancing short‑ and long‑term priorities, and considering the impact on all stakeholders.
• Strive for Excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to new technologies and skills, and supporting others through change.

• Health benefits:
  
  medical, vision and dental coverage.
• Financial benefits:
  
  401(k), stock purchase,…