Property Manager

SHELTER, Inc. rebuilds lives one family at a time, by helping them re-establish a home and assisting with the skills and resources needed to live the life they deserve. Created in 1986, we are a community-based non-profit currently operating in Contra Costa, Solano, Sacramento, and Marin counties. In 2025 our compassionate teams helped 3,994 people secure or maintain their housing.

We believe a safe home and the opportunity to thrive are rights—not privileges. Every day, our teams have the honor of walking alongside families and individuals as they rebuild their lives. If you’re looking for more than just a job—and you want to be the spark that ignites lasting change in your community—you’ll find purpose here!

Work Location: Concord, CA

Compensation: $80,/year

About the role: We are searching for a Property Manager II to lead our team of Affordable Housing Specialists and House Leaders. This position is dedicated to overseeing a portfolio of affordable housing units in partnership with Program Managers, Case Managers, and Housing Navigators.

The Property Manager ensures that all properties, including SHELTER, Inc. corporate locations and shelters, are managed within budget and with strict compliance to all rules and regulations set forth by funders, HUD, California Tenant Landlord law, and other regulatory bodies. The manager ensures a high level of support, monitoring, regulatory interpretation, conducts audits, provides training and the information needed to establish and achieve compliance requirements at all times.

• Leads Affordable Housing Specialist in ensuring that budgeted occupancy, collections and audit standards are achieved in all portfolios through mentoring, monitoring and communication of concerns/training needs to direct supervisor. This includes anticipating vacancies, adhering to Waiting List and referral procedures and selection policies in compliance with Federal, State, Local, Regulatory, and SHELTER, Inc.’s requirements.
• Ensure that all resident files are maintained, accurate, and current.
• Monitor collection practices and compliance within all portfolios. Take appropriate steps to ensure that Assistant Property Managers enforce payments policy and communicate all shortfalls, through proper communication with tenant, case manager, and/or financial manager. Assist in preparing and monitoring payment plans as indicated in property and housing manual.
• Ensure timely and complete onboarding, mentoring and training of new hire Assistant Property Managers. Assist in training and development of current property staff to ensure compliance and established standards both internal and external.
• Assist in process review, planning and implementation of process improvement plans to ensure efficiency of operation throughout the property and housing team.

• Ensure staff compliance with regulatory requirements relating to the set-up and ongoing maintenance of resident files, data entry into Clarity and Yardi Voyager.
• Oversees and/or completes successful monthly submission of the HUD vouchers through Yardi. Develop, implements and maintains an internal policy for submission.
• Oversees audits of the resident files in advance of all regulatory audits and inspections from government and other entities as required.
• Approves all tenant move-in files based on compliance review and tenant annual income re-certifications.
• Facilitates marketing and lease-up activities of SHELTER, Inc. owned properties as it relates to occupancy and program compliance requirements.
• Maintains department policies and procedures; ensures that all regulatory documentation, such as Affitative Fair Housing Marketing Plans, Management Certifications, Rent Schedules, Tenant Selection Plans, Rental Application, and other required documentation are current at all times.
• Ensures all ledgers reflecting rental and security deposit amounts are accurate daily/weekly/monthly.

• Promote harmonious relations among residents, staff, vendors and persons of the larger community by promptly and professionally addressing needs/issues as they arise.
• Communicate concerns in a timely and…