Bookseller - PT

Job Summary

A Barnes & Nook bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products.

Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work the registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

CA
- Concord
- Concord - 3322

Part‑Time

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store.
• Approach work with positivity and willingness, performing assigned tasks with purpose and energy, working hard and reliably.
• Support and consider colleagues, going out of your way to help others on the team and showing them kindness.
• Remain cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller.

• Use varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Develop strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Develop effective visual merchandising skills to maintain the presentation in gifting, toys and other product categories.
• Run a register competently to serve customers quickly and reliably.
• Support the receiving and unpacking of deliveries and the efficient and accurate shelving that follows.
• Find books and other products with ease and accuracy, using a combination of your own knowledge or that of colleagues, Book Master and the available information tools.
• Support the café team willingly and effectively when needed.
• Understand loss prevention procedures and de‑escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

• Build knowledge of the subjects and categories we stock across fiction, nonfiction and children’s books.
• Use this knowledge to maintain sections and present books in an interesting and attractive manner.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books in a positive way appreciated by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, pre‑orders.
• Build expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and the Newsstand, learning new areas throughout the store.
• Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping.
• Use this knowledge to support the success of key sales objectives, products and new releases.

Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 hours benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Disability Benefits, Life Insurance, Transit and Tuition Reimbursement.

All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.

An employee in this position can expect an hourly rate starting at $18.00.